The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfireswith longer fire seasons drier fuels and faster windsnew ignitions spread faster and put more communities at risk. Today most wildfires are detected by bystanders and reported via 911 meaning it can take hours to detect a fire verify its exact location and size and dispatch first responders. Fire authorities need a faster way to detect confirm and pinpoint fires so that they can quickly respondpreventing small flare-ups from becoming devastating infernos.
About Pano: We are a 130 person growth-stage hybrid-remote start-up headquartered in San Francisco. We are the leader in early wildfire detection and intelligence helping fire professionals respond to fires faster and more safelywith the right equipment timely information and enhanced coordinationso that they can stop a new ignition before it grows. Pano AI combines advanced hardware software and artificial intelligence into an easy-to-use web-based platform. Leveraging a network of ultra-high-definition 360-degree cameras atop high vantage points as well as satellite and other data feeds Pano AI produces a real-time picture of threats in a geographic region and delivers immediate actionable intelligence.
As a Senior / Principal Product Designer at Pano AI you will own the design of one of our most critical product areas: the Alerts experience. Alerts are the front line of how our customers derive value from Pano they must be clear actionable and defensible in environments where seconds and accuracy matter.
The Senior / Principal Product Designer will be the first dedicated design leader on the Alerts squad responsible for shaping both strategy and execution. Youll partner with a highly engaged PM a team of engineers and cross-functional leaders to reduce alert fatigue strengthen customer trust and design systems that directly help communities detect and respond to wildfires faster.
This role offers more than just design ownership. As a Senior / Principal Product Designer youll gain direct visibility with executives including the CEO and influence how Panos technology impacts the world. Unlike many SaaS design roles this position gives you end-to-end ownership of a high-stakes product area where your work will have a measurable impact on public safety climate resilience and the way critical infrastructure is protected.
What youll do
Lead design strategy and execution for the Alerts squad filling a critical gap as the teams first dedicated designer.
Collaborate closely with PMs engineers legal and executives to define and deliver end-to-end customer experiences.
Translate complex user needs into clear flows information architecture and notification logic systems that balance early detection with reducing false positives.
Conduct user research with dispatchers fire agencies and other stakeholders to inform design decisions and reduce alert fatigue.
Design in Figma across interaction information and visual design; prototyping and coding skills are a plus.
Present and defend design decisions to executives ensuring they are backed by research and aligned with business and legal considerations.
Shape and evolve the Alerts experience into a more relevant defensible and trustworthy system for customers.
Balance tactical delivery with strategic systems thinking prioritizing the highest-impact opportunities for improvement.
Who you are
8 years of product or UX design experience with a strong portfolio of end-to-end ownership in fast-paced environments.
Bachelors or Masters degree in Design HCI or related field (or equivalent experience).
Strong systems thinker with expertise in interaction information and visual design; proficient in Figma.
Comfortable operating at multiple altitudesfrom detailed execution to strategic long-term design decisions.
Confident presenting to executives and skilled at navigating cross-functional priorities across product engineering and legal.
Customer-obsessed and empathetic focused on creating solutions that reduce friction build trust and deliver clear value.
Experience with alerting notification or adjacent SaaS products (PagerDuty Sentry Nest Ring etc.) is highly valuable but not required.
Motivated by mission-driven work excited to design technology that saves lives and strengthens climate resilience.
Key Competencies
Design Excellence Strong foundation in design fundamentals with depth in areas like interaction visual motion or prototyping; able to deliver work that is both effective and inspiring.
Product & Customer Focus Ground decisions in user needs research and business context to ensure solutions create real value.
Communication Clearly articulate design choices and use storytelling visuals and prototypes to influence and align cross-functional teams.
Leadership Proactively drive initiatives forward take ownership in ambiguous spaces and elevate the standard of design across the team.
$147999 - $215000 a year
Final salary offered is based upon multiple factors including individual job-related qualifications education experience knowledge skills and addition to salary this position is also eligible for stock options. We offer comprehensive health insurance paid time off and 401k.
Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
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