Player Services Cashier

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profile Job Location:

Sallisaw, OK - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

As a Player Services Cashier you will facilitate a variety of cash and non-cash transactions assist guests with rewards program enrollment and promote casino events and offers. Youll play a key role in maintaining financial accuracy safeguarding assets and creating a welcoming environment for guests. This position requires strong attention to detail customer service skills and the ability to work in a fast-paced gaming environment.



Responsibilities
  • Process high-volume cash and non-cash transactions including chip redemption check cashing and voucher redemptions

  • Enroll guests in the One Star Rewards program and issue membership cards

  • Promote ongoing casino promotions and explain program benefits

  • Conduct basic player evaluations and outbound scripted calls

  • Verify and distribute jackpot payments and complete required documentation

  • Maintain accountability for ATMs kiosks and cage transactions

  • Reconcile daily transactions and ensure accuracy of funds exchanged

  • Handle guest requests and disputes professionally escalating when needed

  • Maintain confidentiality of guest and casino information

  • Keep work area clean organized and compliant with safety standards



Qualifications
  • High School Diploma or GED required

  • One year of cash handling or customer service experience preferred

  • Excellent written and verbal communication skills

  • Strong mathematical accuracy and attention to detail

  • Ability to learn and explain casino games promotions and amenities

  • Proficient in computer software relevant to the role

  • Ability to make sound decisions in guest service situations

  • Must have and maintain a valid drivers license and liability insurance

  • Ability to obtain and maintain licensing from the appropriate gaming authority

  • Capable of lifting up to 50 lbs and working varied shifts including weekends and holidays

  • Comfortable working in environments with crowd noise and second-hand smoke



DescriptionAs a Player Services Cashier you will facilitate a variety of cash and non-cash transactions assist guests with rewards program enrollment and promote casino events and offers. Youll play a key role in maintaining financial accuracy safeguarding assets and creating a welcoming environment...
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