Senior Engagement Manager, Generative AI Innovation Center
Senior Engagement Manager, Generative AI Innovation Center
Posted on :
21-09-2025
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1 Vacancy
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Job Description
Amazon Web Servicess Gen AI Innovation Center (in our Professional Services) team is seeking a highly skilled and versatile Gen AI Engagement Manager (EM) to join our team and steer the delivery of complex Gen AI solution projects.
In this role you will combine technical expertise with strong program/project management skills to drive successful implementations of AWS Gen AI solutions for our clients. You will bridge business requirements with technical solutions facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework- AI/ML while demonstrating technical credibility across diverse stakeholders you will distill customer needs into clear technical requirements decompose complex problems and make informed trade-off decisions considering performance scalability security and business impact.
You will validate technical solutions against business goals recognize when additional technical evaluation is needed and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications develop domain-specific expertise and effectively communicate technical concepts to both technical and business audiences. As you progress youll guide increasingly complex Gen AI technical projects shape cross-organizational technical AI strategies and establish best practices in Gen AI project this role you will apply your management capabilities to successfully execute project plans proactively identify and manage risks resolve issues escalate when appropriate and drive projects to successful completion while exceeding customer expectation.
The Gen AI Innovation Center is an organization is a global team of experts that help customers realize their desired business outcomes leveraging AWS Cloud and our Gen AI Services. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
Managing complex Gen AI implementation Projects and Programs
Leveraging comprehensive knowledge of AI/ML and AWS services architectures and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable deliverable solutions
Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
5 years experience in AI/ML and cloud computing.
Experience in AI/ML project management and delivery of technical programs
5 years experience leveraging project management and agile methodologies on enterprise level engagements
Bachelors degree in Computer Science Engineering related field or equivalent experience
AWS experience in delivering Gen AI solutions into production
Masters or MBA or advanced degree
Has at least one active project management certification (e.g. APM CSM PMI-ACP PRINCE2) and/or AWS Certified Solutions Architect - Associate
AWS Certified AI Practitioner or AWS Certified AI/ML Specialty Exam
Strong understanding of AWS services architectures and best practices
Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework-AI/ML
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role you will combine technical expertise with strong program/project management skills to drive successful implementations of AWS Gen AI solutions for our clients. You will bridge business requirements with technical solutions facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework- AI/ML while demonstrating technical credibility across diverse stakeholders you will distill customer needs into clear technical requirements decompose complex problems and make informed trade-off decisions considering performance scalability security and business impact.
You will validate technical solutions against business goals recognize when additional technical evaluation is needed and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications develop domain-specific expertise and effectively communicate technical concepts to both technical and business audiences. As you progress youll guide increasingly complex Gen AI technical projects shape cross-organizational technical AI strategies and establish best practices in Gen AI project this role you will apply your management capabilities to successfully execute project plans proactively identify and manage risks resolve issues escalate when appropriate and drive projects to successful completion while exceeding customer expectation.
The Gen AI Innovation Center is an organization is a global team of experts that help customers realize their desired business outcomes leveraging AWS Cloud and our Gen AI Services. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
Managing complex Gen AI implementation Projects and Programs
Leveraging comprehensive knowledge of AI/ML and AWS services architectures and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable deliverable solutions
Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
5 years experience in AI/ML and cloud computing.
Experience in AI/ML project management and delivery of technical programs
5 years experience leveraging project management and agile methodologies on enterprise level engagements
Bachelors degree in Computer Science Engineering related field or equivalent experience
AWS experience in delivering Gen AI solutions into production
Masters or MBA or advanced degree
Has at least one active project management certification (e.g. APM CSM PMI-ACP PRINCE2) and/or AWS Certified Solutions Architect - Associate
AWS Certified AI Practitioner or AWS Certified AI/ML Specialty Exam
Strong understanding of AWS services architectures and best practices
Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework-AI/ML
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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