Senior Communications Specialist
Senior Communications Specialist
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Job Description
Job Title: Senior Communications Specialist
Location: Hybrid India (Pune) to work onsite at least twice a week
Reports To: Director Operations Center of Excellence
Department: Global Branding Communications & Marketing (GBCM)
About Wolters Kluwer
Wolters Kluwer is a global leader in professional information software solutions and services for clinicians nurses accountants lawyers and tax finance audit risk compliance and regulatory sectors. We help professionals deliver deep impact when it matters most. The Global Communications team at Wolters Kluwer which is responsible for elevating the overall company narrative and bringing a consistent strategic message to our key internal and external stakeholders is looking for a Senior Communications Specialist based in India.
Role Overview
We are seeking a dynamic and practical Communication Specialist to join the Operations CoE team which is part of our global communications team. This hybrid role based in India will support strategic internal and external communications initiatives while promoting a broad range of employee engagement programs with a strong focus on operational excellence cross-functional collaboration and crisis communication readiness. You will work as part of a global team to contribute ideas and improve our overall communications strategy collaborate across teams on a regular basis.
Key Responsibilities
Internal Communications & Campaigns
Own the yearly communications planning process for the India market
Manage project timelines and deliverables for central campaigns and events focused on India across functions and divisions.
Lead planning and operations for all-employee and leadership events in India ensuring alignment with strategic priorities.
Distribute internal communications content across channels to our employees in India ensuring consistency and clarity.
Digital Platforms & Analytics
Manage SharePoint content and structure targeting Wolters Kluwer employees in India to support internal communications goals.
Oversee Viva Engage including content posting calendar management and engagement monitoring.
Track and report on campaign-specific and quarterly analytics to inform continuous improvement.
Maintain distribution lists and monitor shared mailboxes.
External Media Relations
Support external media relations for the media market in India under guidance of the Director of External media relations.
Support the Director of External Media Relations to manage media inquiries and press engagements in India. This includes:
Coordination of responses to journalists
Assist in preparing spokespersons for interviews including developing briefing documents and conducting prep sessions
Accompanying spokespersons during interviews (or listen in remotely) and ensure factual accuracy in resulting media coverage
Qualifications & Skills
Bachelors degree in Communications Marketing or Journalism or equivalent experience
4 years of experience in corporate communications preferably in a global or matrixed organization.
Strong project management skills with a practical solution-oriented mindset.
Proven ability to collaborate effectively across teams and geographies.
Experience managing internal communication platforms (e.g. SharePoint Microsoft Office Suite including Viva Engage).
Proven track record in media relations and stakeholder engagement
Expert-level attention to detail and deadline-oriented
Comfortable working in dynamic high-pressure situations and contributing effectively and efficiently to crisis communication efforts.
Ability to collaborate effectively and build relationships across all functions and levels within the organization.
Travel will be minimal; approximately once or twice a year for two to three days.
Excellent written and verbal communication skills in English.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Required Experience:
Senior IC
Employment Type
Full-Time
