Desktop Engineer
Desktop Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job description
Working days: 5 Days
Working hours: Shift (8am to 8pm / 8pm to 8am) OR Office Hours
Contract: 2 years (Renewable)
Working Location: Woodlands Tuas and Airport Upper Changi Lavender Paya Lebar
Multiple government projects
Job Responsibilities:
Perform Desktop Support services to users - Receiving prioritizing documenting and actively resolving end user help requests to maintain customer satisfaction and SLA expectations
Perform imaging/re-imaging asset inventories technical escalation to 3rd party vendor or resolver groups
Updating of Incident Records
Creates and updates work instructions
Document standards and procedures
Requirements
Min. 1 Year Exp in Microsoft Windows 10 and Microsoft Office 365
Proficient in English
Good coordination skills
Ability to prioritize effectively and work with sense of urgency
Previous IT helpdesk and/or call centre support experience (providing remote support via telephone/using remote tool) will be added advantages
Knowledge in support of workstations and related components
Effectively communicates with teammates and managers
Job summary
Elevate your IT career as a Desktop Engineer supporting government projects. Provide desktop support manage imaging inventories and escalate issuesKey selling points
- 5 days work
- Multiple locations to suit your most convenience location
- Career exposure
Employment Type
Full Time
