Triage RN, Primary Care

Site: Mass General Brigham Community Physicians Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality low cost innovative community-based ambulatory care. This work stems from Mass General Brighams unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings including primary care specialty care behavioral and mental health and urgent care both digitally as well as at physical locations in Massachusetts New Hampshire and Maine. The group also offers outpatient surgery and endoscopy imaging cardiac testing and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are located at 133 Littleton Road Suite 202 in the Emerson Hospital Health Center on Route 110 in Westford MA. We have access to on-site laboratory and radiology services including ultrasound mammography CT scan and MRI imaging.

Job Summary

We are seeking a Full-time 40-hour RN to support our practice onsite Monday-Friday from 8:30am-5:00pm. The RN will work collaboratively with physicians advanced practitioners and other healthcare professionals to deliver patient-centered care focusing on health promotion disease prevention and the management of acute and chronic conditions.

This role is primarily on the phone with patients with a small amount of patient facing so the ideal candidate profile is an adaptable RN who is confident in their clinical abilities and genuinely enjoys variety!

Responsibilities Include:
- Triage clinical questions via phone calls.
- Provide clinical advice and education to patients based on assessment findings and established protocols.
- Provide appropriate care coordination for patients such as scheduling appointments follow-up care and referrals to specialists and other healthcare services.
- Follow-up on emergency room visits.
- Collaborate with physicians advanced practitioners and other healthcare team members to ensure comprehensive patient care.
- Collaborate with healthcare team members to develop and implement individualized care plans.
- Provide direct patient care including assessments planning implementation and evaluation of care plans.
- Administer Injections medications treatments and procedures as prescribed by physicians and advanced practitioners and assist in minor surgical procedures.

Education
Associates Degree Nursing required and Bachelors Degree Nursing preferred

Can this role accept experience in lieu of a degree
No

Licenses and Credentials
Registered Nurse RN - State License - Generic - HR Only required Basic Life Support BLS Certification - Data Conversion - Various Issuers preferred

Experience
Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred

Knowledge Skills and Abilities
- Proficient knowledge of nursing principles practices and procedures.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic healthcare environment.
- Demonstrated commitment to continuing education and professional development.
- Familiarity with electronic medical records (EMRs) and healthcare technologies.

Onsite

133 Littleton Road

40

Regular

Day (United States of America)

Pay Range

- /

Grade

6NTEMP

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework