Senior Application Analyst
Senior Application Analyst
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$ 89076 - 115000
1 Vacancy
Job Description
Advancement & Partnerships:
Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy.
Together we can unleash the potential of people and ideas to positively change the world. Your efforts on our team will help us to build the University for the Future.
The Opportunity:
UCF Advancement & Partnerships seeks an experienced Senior Application Analyst to join their team. The Senior Application Analyst plays a pivotal role in supporting change management identifying needs and documenting complex processes that enhance efficiency and reduce organizational risk. This role serves as a resident expert in Blackbaud CRM (APOLLO) the central donor management system for UCF Advancement & Partnerships and collaborates cross-functionally on strategic initiatives process improvements and system enhancements.
Classification Title: Application Systems Analyst IV
Responsibilities:
Process and Change Management:
Act as a strategic liaison between technical systems and stakeholders to understand needs gather requirements and write specification documents. Lead process and system changes by building trust and collaborating with fundraisers and subject matter experts across the division.
System Configuration and Architecture:
Support system design and architecture for fundraising operations. Configure and maintain system settings roles and permissions queries data lists global data entry settings and other technical components within Blackbaud CRM (APOLLO).
Workflow Design and Automation:
Design system workflows and automate business processes including Global Changes Queues Recognition Societies Imports and Export Definitions. Ensure functionality aligns with organizational goals and enhances user efficiency.
Technical Documentation:
Produce high-quality technical documentation including schemas workflows tutorials field mapping and procedures tailored to technical staff and end users alike. Ensure clear accessible knowledge sharing.
Collaboration and Troubleshooting:
Partner with the Business Intelligence team to build data queries and customizations. Work with the Service Desk to troubleshoot system issues and continuously enhance user experience.
Minimum Qualifications:
Bachelors degree and 5 years of relevant experience; or High School Diploma (or equivalent) and 9 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information
Preferred Qualifications:
Demonstrated expertise with advancement CRM applications with a strong preference for Blackbaud platforms such as Blackbaud CRM (BBCRM) or Raisers Edge.
5 years of related experience preferably in a higher education or nonprofit setting.
Prior experience querying relational databases and developing functional specifications from gathered requirements.
Proficiency in designing implementing and optimizing workflows and business processes in complex systems.
Advanced Excel skills and high proficiency in the Windows environment and standard Microsoft Office suite.
Experience training and mentoring colleagues is preferred.
Familiarity with decentralized complex nonprofit or higher education environments is a plus.
The successful candidate will demonstrate the following qualities:
Strong analytical problem-solving and organizational skills with the ability to manage multiple projects prioritize tasks and meet tight deadlines.
Proven ability to clearly accurately and concisely articulate complex technical ideas to both technical and non-technical audiences.
Excellent verbal and written communication skills with strong attention to detail.
Ability to foster strong working relationships and contribute to a collaborative solutions-oriented work environment.
Self-motivated with a proactive approach to problem solving and the ability to work independently and cross-functionally.
High level of discretion and scrupulous attention to confidentiality and data privacy.
Special Instructions to the Applicants:
Advancement and Partnerships values the unique contributions that each team member brings to our division. The anticipated salary for a well-qualified candidate is $89076 - $115000.
The final determination of a successful candidates starting salary will vary based on several factors including education and relevant experience. The anticipated pay scale indicated for this position generally applies to candidates who meet the minimum requirements and several of the preferred qualifications outlined above. All offers are contingent on successful background and reference screens.
Applicant must be authorized to work for any U.S. employer as sponsorship is not available for this position.
Classification Title: Application Systems Analyst IV
Are you ready to unleash YOUR potential
As a next-generation public research university and Forbes-ranked top employer in Florida we are a community of thinkers doers creators innovators healers and leaders striving to create broader prosperity and help shape a better future. No matter what your role is when you join Knight Nation youll play an integral role at one of the most impactful universities in the country. Youll be met with opportunities to connect and collaborate with talented faculty staff and students across 13 colleges and multiple campuses engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow youll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and youll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
Benefit packages including Medical Dental Vision Life Insurance Flexible Spending and Employee Assistance Program
Paid time off including annual and sick time off and paid holidays
Retirement savings options
Employee discounts including tickets to many Orlando attractions
Education assistance
Flexible work environment
And moreFor more benefits information view the UCF Employee Benefits Guide.
Unless explicitly stated on the job posting it is UCFs expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
Advancement and PartnershipsWork Schedule
Monday - Friday 8:00AM - 5:00PMType of Appointment
RegularExpected Salary
$89076.00 to NegotiableJob Posting End Date
AMAs a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position please call or email .
For general application or posting questions please email .
Required Experience:
Senior IC
Employment Type
Full-Time
