Patient Services Representative In Motion at Town Center

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

Work Shift:

• Primary Function/General Purpose of Position

  The Rehabilitation Technician assists therapists therapy assistants and/or athletic trainers as assigned. Primary duties include routine cleaning quality control checks room set-up inventory ordering preparing patients and equipment for treatment assistance with patient care and related documentation.

  Essential Job Functions

  • Communicates with patients visitors and all other customers in accordance with organization guidelines. Communicates with therapists and/or therapy assistants as well as other team members regarding patient care.
  • Performs routine functions in patient care databases and systems including electronic medical records.
  • May assist therapists assistants and/or athletic trainers with patient care as needed.
  • Maintains adequate department supplies within budget as directed by leadership.
  • Performs cleaning and quality control checks temperatures checks whirlpool cultures and other items as delegated by leadership.
  • Completes record keeping and other tasks assigned by leadership. Assists with transportation of patients according to therapists instructions as needed using proper technique and equipment.
  • Demonstrates initiative/collaborates with process improvement teams. Positively represents department and profession to others. Attends and participates in scheduled meetings and in services.
  • May assist with front office operations including answering calls patient scheduling and copay collection.
  • May support planning and execution of events in the community.

  This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

  Licensing/Certification

  BLS Basic Life Support (preferred upon hire required within 30 days for BSMH required at hire for RSFH)

  Education

  High School Diploma or General Educational Diploma (GED) (required)

  Work Experience

  None

  Training

  None

  Language

  None

  Patient Population

  XDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

  XDemonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age specific needs and to provide the care needed as described in departmental policies and procedures.

  Neonates (0-4 weeks)

  XInfant (1-12 months)

  XPediatrics (1-12 years)

  XAdolescents (13-17 years)

  XAdults (18-64 years)

  XGeriatrics (65 years and older)

  Not applicable to this position

  Working Conditions

  XPeriods of high stress and fluctuating workloads may occur.

  Long-distance or air travel as needed- not to exceed 10% travel.

  General office environment.

  XMay be exposed to high noise levels and bright lights.

  XMay be exposed to physical altercations and verbal abuse.

  XMay be exposed to limited hazardous substances or body fluids.*

  XMay be required to use physical restraints.

  XMay be exposed to human blood and other potentially infectious materials.*

  XMay be exposed to adverse weather conditions; cold hot dust wind etc.

  XMay have periods of constant interruptions.

  XRequired to car travel to off-site locations occasionally in adverse weather conditions.

  XProlonged periods of working alone.

  Other:

  Not applicable to this position

  * Individuals in this position are required to exercise universal precautions use personal protective equipment and devices and learn the policies concerning infection control.

  Skills

  • Demonstrates general computer skills including data entry word processing email and records management.
  • Excellent interpersonal skills
  • Strong time management skills
  • Strong organizational skills
  • Strong interpersonal and communication skills are needed to ensure the efficient running of the Department.
  • Must be able to maintain strict confidentiality of all work related and sensitive information.
  • Ability to work well with all levels of patients the public and other health care professionals.

Bon Secours is an equal opportunity employer.

As a Bon Secours associate youre part of a Mission that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer

• Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
• Medical dental vision prescription coverage HSA/FSA options life insurances mental health resources and discounts
• Paid time off parental and FMLA leave shot- and long-term disability backup care for children and elders
• Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .