UX ResearcherDesigner
UX ResearcherDesigner
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
- Grant Thornton is a major Audit Tax and Advisory Services company offering a broad range of services in strategy and consulting operations technology and more across various industries.
- In the U.S. Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP a licensed certified public accounting (CPA) firm that provides audit and assurance services and Grant Thornton Advisors LLC (not a licensed CPA firm) which exclusively provides non-attest offerings including tax and advisory services.
- In 2025 Grant Thornton formed a multinational multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice as well as independent American and Irish audit practices.
- With $2.7 billion in revenues and more than 50 offices spanning the U.S. Ireland and other territories the platform delivers a singular client experience that includes enhanced solutions and capabilities backed by powerful technologies and a roster of 12000 quality-driven professionals.
Open Positions: 2
Location: 100% Remote
Duration: Contract 6 months with potential to extend
Overview:
- Grant Thornton is hiring a contract UX Researcher to assist with the Discovery phase for our internal web apps. Their job: figure out what users need and turn that into clear direction for product design and engineering.
- Theyll work under a Lead US Designer and with Product Managers Engineers and Business Stakeholders on this initiative.
Responsibilities:
- Lead discovery: Plan and run user research to understand jobs pain points and workflows.
- Facilitate sessions: Run interviews workshops and stakeholder discussions-ask the obvious questions that surface assumptions.
- Summarize what they learn: Turn notes into clear findings what this means and recommend next steps.
- Map the experience - Create:
o Role snapshots (personas): brief summaries of user types and needs.
o Step-by-step journeys: how users currently work where it breaks and the better future state.
o Simple screen sketches (wireframes) & flow diagrams: quick visuals that show how a task should work.
o Keep everyone aligned: Present short clear readouts; document decisions; maintain a simple research archive.
What You Will Deliver:
- Tools you know: Figma Mural Office
- A practical UX plan and interview results.
- A short deck communicating findings what it means recommended actions.
- Lean personas for key roles.
- Current-state and future-state journeys with pain points and simple success measures.
- Task/flow diagrams and low-fi wireframes for critical paths.
- A prioritized UX backlog.
- Mockups as neccesary.
WHAT WE NEED FROM EVERY CANDIDATE:
- Resume with hourly rate location time-zone overlap.
- 2 3 samples (journey map personas insights readout low-fi wires). Redactions OK.
- Best discovery project (goal what you did outcome).
- Examples from enterprise or B2B applications
- Start date and weekly capacity
MUST HAVES:
- 4 7 years doing user research on product teams (enterprise or B2B preferred).
- Tools you know: Figma Mural Office
- Comfortable planning and running interviews observing real work testing early ideas and doing quick usability checks.
- Strong at turning raw notes into clear insights and prioritized recommendations.
- Can independently produce personas journeys task flows and low-fidelity wireframes in Figma Mural or similar.
- Confident facilitator; good at guiding groups handling pushback and driving to clarity.
- Excellent written and verbal communication-exec-friendly and concise.
Nice to Haves:
- Design experience and portfolio of enterprise-related work or similar.
- Experience in complex or regulated spaces (tax audit finance healthcare public
- sector).
- Basic survey skills to complement interviews.
- Service design exposure (e.g. mapping processes).
- Light Research Ops (consent recruiting templates).
- User testing and feedback gathering
- Design experience with high-fidelity mockup and/or clickable prototypes.
Interview Process:
- 30 minute technical interview with Director
- 30 minute interview with Teammate
Required Skills : FigmaUX DesignUI/UX
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
Employment Type
Full-time
