Executive Support Engineer (Vista)
Executive Support Engineer (Vista)
Posted on :
20-09-2025
Employer Active
1 Vacancy
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Job Description
Your Profile
- Provide client support and technical issue resolution via diagnose troubleshoot and resolve application and system issues reported by end-users.
- Identify the underlying causes of application errors and implement solution.
- Monitor application performance identify inefficiencies and implement strategies to improve reliability and speed.
- Work with cross-functional teams including internal and clients to address technical challenges and improve application performance.
- Manage and prioritize support tickets ensuring timely resolution and meeting service level agreements (SLAs).
- Perform regular maintenance updates and configuration changes to applications.
- Process documents troubleshooting steps and system configurations.
- Perform the deployment and configuration of applications.
Your Checklist
- Excellent problem-solving and analytical skills.
- Good knowledge of SQL Server (Installation Backup SQL Queries etc) is must
- Knowledge of IIS configuring Web Service in IIS.
- Ability to collaborate effectively and meet SLAs.
- Relevant experience in application support software tools or a similar role will be an added advantage
Employment Type
Full-Time
Key Skills
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