Integration Support Engineer
Share
Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ESSENTIAL JOB FUNCTIONS
- Provide frontline troubleshooting and support for integration issues using Boomiincluding configuration networking and performance tuning.
- Engage with customers via virtual meetings chat and emailmanagingexpectations clarifying issues and overseeing cases from initiation to resolution.
- Diagnose root causes and deliver technical solutions; deeper investigations mayinvolve collaboration with engineering or product teams.
- Support both real-time (API/REST/SOAP-based) and batch (SFTP/file-based) integration workflows.
- Design and implement integration processes including connectors ( HTTP SFTPdatabases) data transformation error handling and logging.
- Monitor performance review logs troubleshoot and resolve job failures andensure system health and reliability.
- Collaborate with internal teams and when needed elevate product feedback andenhancement requests.
- Participate in a rotational on-call schedule to provide after-hours and weekendsupport for critical integration issues.
PHYSICAL REQUIREMENTS
- Talking hearing and using hands to operate a computer keyboard mouse andother computer components.
- Sitting for extended periods of time.
- Vision abilities required by this job include close vision and the ability to adjustfocus.
- Job will require regular and punctual attendance as well as presence on-site at the assigned work location.
OTHER SKILLS/ABILITIES
- Working knowledge of relational databases and extensive experience with SQLscripting (TSQL/DDL/DML) SQL Server preferred .
- Experience with scripting languages such as JavaScript Groovy or Java for datamanipulation.
- Familiarity with ETL/ELT concepts performance tuning and database or network fundamentals.
- Knowledge of CI/CD processes DevOps workflows Docker/Kubernetes orinfrastructure as code tools like Terraformespecially for platform automation.
- Strong written and verbal skills both business and technical
- Ability to work independently and remain focused under time constraints
- Strong problem-solving skills a patient and empathetic approach to customer
- support and a collaborative mindset
- Strong proficiency in inbound and outbound interfaces for various transaction sets
EDUCATION AND EXPERIENCE
- Bachelors Degree in a related technical area or equivalent hands-on preference is given to those who have continued to upgrade their skillsthrough education training and certifications.
- At least 2 years of technical customer-facing support experience preferably withBoomi or similar iPaaS tools.
- Practical experience with cloud platforms (AWS Azure GCP) familiar withtroubleshooting deployment and configuration issues.
- Experience working in an Agile/Scrum environment.
- Familiarity with ticketing systems like ServiceNow or Jira.
CERTIFICATIONS AND LICENSES
- Boomi platform certifications (e.g. Associate or Professional Developer)
WHY SHOULD YOU WORK FOR CRANE
At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use
- Excellent Medical Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: benefits are contingent upon meeting eligibility requirements and plan conditions.
Key Skills
- APIs
- Jenkins
- REST
- Python
- SOAP
- Systems Engineering
- Service-Oriented Architecture
- Java
- XML
- JSON
- Scripting
- Sftp
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more
