Travel Consultant

State Of Arkansas

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profile Job Location:

El Dorado, KS - USA

profile Monthly Salary: $ 35610 - 52703
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Travel Consultant

Position #:

Requisition: 52834

Salary: $35610

Pay Grade: SGS02

Location: Arkansas Welcome Center El Dorado AR

Closing date: Open Until Filled

Quality customer service is vital to the Arkansas Welcome Center mission. Travel Consultants act as the first point of contact between Arkansas Tourism and the traveling public. This position is responsible for greeting visitors entering the center mapping out routes and providing travel and tourism information about Arkansas. Other duties include participating in excursion training tours compiling daily and monthly visitation data and entering it into the computer ordering supplies and inventory restocking and keeping inventory of literature and helping to maintain the cleanliness of the center. May make presentations at community functions and work booths at work functions. The selected candidate must maintain certification to perform adult and child CPR/ AED (training provided) wear the uniform provided by the department be able to move up to 50 pounds and be available to work some weekends and holidays.

Applicants must meet or exceed the following qualifications: the formal education of a high school diploma; plus two years of experience in public relations customer service or related area. Other job-related education and/or experience may be substituted for all or part of these basic requirements except for certification or licensure requirements upon approval of the qualifications review committee.

This position offers a full benefit package including paid holidays annual and sick leave health insurance and retirement pension.

EOE/AA/ADA Women and minorities are encouraged to apply.

Applications accepted online ONLY:

Please visit us on the web at to find out more about us.


The Arkansas Department of Parks Heritage and Tourism has three major divisions: Arkansas State Parks Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansass natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the states economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Tourism Career Path

Classification: Travel Consultant

Class Code: RTO01P

Pay Grade: SGS02

Salary Range: $35610- $52703

Job Summary

The Travel Consultant is responsible for providing accurate and engaging information to travelers about Arkansass attractions parks heritage sites and tourism opportunities. This position assists visitors in planning itineraries offers travel recommendations and ensures the distribution of up-to-date tourism materials.

Primary Responsibilities

Greet and assist visitors in-person over the phone and via email with travel inquiries itinerary planning and tourism accurate and engaging recommendations on Arkansass parks historical sites lodging dining events and recreational travelers with navigating brochures maps digital travel tools and online tourism professionally to visitor concerns and inquiries ensuring a positive travel updated on current events seasonal attractions and travel trends to provide timely in marketing efforts by promoting special events heritage sites and unique experiences across the states tourism initiatives at conferences expos and community events when and update visitor records travel statistics and customer feedback with ordering stocking and organizing brochures maps and promotional materials.

Knowledge and Skills

Strong verbal and written communication skills with the ability to provide clear and engaging travel customer service skills with a friendly and welcoming to listen attentively and tailor travel recommendations based on visitor attention to detail and ability to keep accurate visitor to multi-task prioritize inquiries and handle a fast-paced with Arkansass geography attractions cultural sites recreational opportunities and tourism of local and statewide travel routes accommodations and transportation to resolve visitor concerns effectively and teamwork skills and the ability to collaborate with tourism partners and staff.

Minimum Qualifications

At least one year of experience in hospitality tourism travel consultation customer service or a related field.

Licensure/Certifications

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy age disability citizenship national origin genetic information military or veteran status or any other status or characteristic protected by law.


Required Experience:

Contract

Travel ConsultantPosition #: Requisition: 52834Salary: $35610Pay Grade: SGS02Location: Arkansas Welcome Center El Dorado ARClosing date: Open Until FilledQuality customer service is vital to the Arkansas Welcome Center mission. Travel Consultants act as the first point of contact between...
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