Operations Scheduling Coordinator

Five SmoothStones AV A Division Of Atlantic Home Technologies

Job Location:

Jacksonville - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job typeFull-time

Number of openings for this position 2

Job description

Operations Coordinator

This position now being filled due to company growth.

Reports and provides support and assistance to the Director of Operations

Typical Duties and Responsibilities

Provide support to the Director of Operations
Assist in adding deleting rescheduling and updating statuses of jobs on the company work calendars
Update all required information in company systems (Google Calendar iPoint SupplyPro).
Assist in the scheduling of incoming telephone and online scheduling requests by builders and residential customers
Verify jobs are documented all paperwork is in order and ready for work by crews
Assist in tracking crews routes work needing to be rescheduled or re-routed throughout the day using LIVE GPS maps & dashboard
Assist in making sure crews complete all required documentation and work status reports for billing as complete or left to be done for rescheduling
Provide excellent service during all customer interactions verbal written or electronic
Work with other company departments and co-workers to provide excellent customer experiences
Work to learn grow and increase your work skill set so that you may advance in the company or elsewhere

Skill Set Requirements

Excellent communication skills verbal telephone electronic (email)
A really great and positive telephone voice
Ability to thrive in a fast-paced environment
Ability to have FUN and achieve common goals as a team
Must be a TEAM player and work well with others
Must be able to multi-task handle multiple projects and responsibilities at the same time with speed & accuracy
Proficiency with PC/Mac software including MS Office Google Chrome Gmail etc.
Attention to detail
Ability to follow specific instructions
Persistence ability to stay with projects and tasks until successful completion

Experience Required

High School diploma or equivalent
2 years working in a customer service position either coordinating or performing
Track record of working well in a team environment
Knowledge of the residential construction security home technology or audio video industries is a PLUS
Consistent record of attendance reliability and integrity

Benefits

Health Dental Vision insurance

Employer paid Life Insurance ST & LT Disability
Paid time off
401(k) & Matching
Flexible schedule

Required Experience:

Job typeFull-timeNumber of openings for this position 2Job descriptionOperations CoordinatorThis position now being filled due to company growth.Reports and provides support and assistance to the Director of OperationsTypical Duties and ResponsibilitiesProvide support to the Director of OperationsAs...