Product Solution Expert
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are seeking a skilled and experienced NetApp ONTAP Subject Matter Expert (SME) to join our SME will be responsible for providing expert-level knowledge and guidance on NetApp ONTAP storage solutions acting as a High-Tier supportability resourceas well as performing cloud architecture responsibilities. The ideal candidate should possess deep expertise in NetApp ONTAP advanced troubleshooting skills and a solid understanding of cloud architecture concepts specifically AWS cloud services.
Job Requirements
- Serve as the primary point of contact for support escalations related to FSX for NetApp ONTAP storage systems providing expert-level analysis and troubleshootingleading to problem resolution.
- Collaborate with cross-functional teams to resolve complex technical issues related to FSXfor ONTAP ensuring timely and effective resolution.
- Design configure and administer FSX for NetApp ONTAP storage systems including storage provisioning data protection performance optimization and capacity planning.
- Act as a subject matter expert providing guidance and mentorship to support teams to enhance their understanding and proficiency.
- Participate in the development and implementation of storage strategies for FSXfor ONTAP best practices and standards based on NetApp ONTAPensuring alignment with business and cloud architecture goals.
- Evaluate and recommend improvements to storage infrastructure processes and procedures to enhance efficiency reliability and security.
- Collaborate with cloud architects customers and other stakeholders to design and implement FSXN solutions in cloud environments ensuring scalability high availability and cost optimization.
- Stay updated with the latest advancements updates and features of FSX for NetApp ONTAP and AWS cloud technologies.
- Participate in performance analysis capacity planning and optimization for FSXfor ONTAP storage systems in cloud environments.
- Provide recommendations for the integration of FSX for NetApp ONTAP solutions with other cloud services applications and platforms ensuring seamless interoperability.
- Work flexible hours including participation in an on-call shift rotation and be available to support critical issues or projects across different time zones.
- Stay abreast of industry trends emerging technologies and best practices related to NetApp ONTAP cloud architecture and storage management.
- Proven experience as a NetApp ONTAP Subject Matter Expert with a deep understanding of NetApp ONTAP storage solutions including configuration administration troubleshooting and optimization.
- Strong knowledge of storage and data management concepts protocols (e.g. NFS CIFS iSCSI) and technologies (e.g. RAID snapshots replication).
- Experience in providing expert level support with advanced troubleshooting skills and the ability to diagnose and resolve complex storage-related issues.
- Cloud infrastructure knowledge highly desirable AWS one specifically.
Education
Bachelors degree in computer science Information Technology or a related field. Relevant certifications (e.g. NetApp Certified Data Administrator NetApp Certified Implementation Engineer cloud certifications) are highly desirable with 2 to 4 years of relevant experience.
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more
