Family Time Coordinator (Social Service Assistant)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Join us in making a difference! If you have a passion for strengthening families and helping others imagine the fulfilling opportunity of helping families create lasting memories and quality time together. As a Family Time Coordinator you will play a vital role in supporting caseworkers and handling administrative duties making a meaningful impact every day.

We are seeking a Family Time Coordinator (Social Service Assistant) to become part of our dedicated Child Welfare team in Hillsboro.

Together we can create lasting change!

Summary of Duties

As an employee working within the Child Welfare Program you will have an opportunity to make a meaningful difference in the lives of Oregons most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer healthier experience less trauma and achieve a greater well-being.

As a Family Time Coordinator you will:

• Monitor oversee and record family interactions among children parents and relatives either in an office or community environment.

• Maintain detailed notes from observations and offer constructive feedback.

• Advocate for family time that is trauma-informed culturally sensitive and least restrictive to support childrens ties to their family culture and community.

• Assist parents in recognizing and expressing their childrens needs as well as preparing them for their childrens responses.

• Recognize and highlight the strengths of parents in caring for and meeting the needs of each child.

• Help enhance the caseworkers ability to engage with families.

• Foster a positive rapport and supportive relationship between the caseworker and the family.

• Contribute to risk and safety assessments as well as comprehensive child and family assessments to aid in developing a case plan with the family.

• Support casework decision-making and key activities aimed at promoting change and evaluating client progress.

Minimum Qualifications

• One year experience assisting professionals in one or more specialized social programs such as family services children services senior services mental or developmental disability services substance abuse programs juvenile corrections programs or occupational skills programs; OR

• Possession of a current certification in Child Development Early Childhood Education Addiction Counseling Preparation or Juvenile Corrections; OR

• 45 quarter hours or 30 semester hours of college course work in sociology psychology early childhood education criminal justice human services juvenile corrections or occupational skills training; OR

• An associate degree in a field not closely related to Social Work/Human Services and six months of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging mental or physical disabilities juvenile prevention health cultural competencies and/or inadequate housing).

Essential Attributes

We are looking for candidates with:

• Knowledge of child development crisis intervention conflict resolution behavior management and trauma impact.

• Experience working both independently and within a team.

• Experience using critical thinking skills to make quick decisions while maintaining a professional and collaborative posture.

• Experience articulating observations and communicate effectively both orally and in writing.

• Experience conducting work that requires attention to detail particularly when creating or reviewing documents.

• Experience mentoring and engaging with families to identify and implement strategies for successful client engagement.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials including your resume and job history are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

• The use of outside resources such as Artificial Intelligence (AI) software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application be sure to respond to the two questionnaires relating to public records requests and veterans preference. These questions are necessary to complete the application process.

Working Conditions

• Work Locations: Offices homes of participants and community sites.

• Hours: 8:00 AM to 7:00 PM Monday through Friday following a 4/10 work schedule. This includes a 1-hour lunch break with either Monday or Friday off depending on team scheduling and operational needs.

• Schedule Flexibility & Overtime: Candidates will be hired under a flexible work schedule and mandatory overtime may be required based on operational needs.

• Travel Requirements: This position involves ongoing travel with frequent driving as a core responsibility. Travel includes destinations throughout Oregon and occasionally into Washington State.

• Driving: Driving is an essential function of this role including the ability to drive at night. Candidates must be comfortable with nighttime driving as travel may occur after dark based on scheduling and service needs.

• Physical Requirements: Frequent physical activity including lifting up to 50 pounds and assisting children with car seats.

• This role involves handling sensitive topics related to trauma abuse and crises requiring a trauma-informed approach that is essential to ensure a safe environment.

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Background Checks and Requirements

• If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

• A valid drivers license and acceptable driving record are required for this position.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans preference:

• Veterans preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.

• The recruiter for this position is Nadja Rue. If you contact the recruiter please include the job requisition number: REQ-187449.