Service Business Officer

Job Description

Service Business Officer

Derby UK

Derby/Hybrid

What you will be doing:

An exciting opportunity has arisen to join our team in the Civil Aerospace Business Centre as a Service Business Officer. This is a unique opportunity to gain a breadth of experience and knowledge of day-to-day customer financial and contractual strategy.

The purpose of the Civil Aerospace Business Centre is to help drive business performance by providing focused insightful information that will allow Civil Aerospace to make better decisions and extract value in a cost-effective manner. The Business Centre takes pride in being an inspirational place to work with our own calendar of social events and team building activities. The Services Business team forecasts the profitability for all aftermarket service offerings such as Total Care Flex and Select Care as well as supporting the Project and Customer teams in the management of their contracts.

Responsibilities:

In this role you will have regular interaction with all levels of Civil Aerospace Large Engine Programmes Customer Regional Teams the Services Organisation the Finance Organisation and will have an in depth understanding of how Rolls- Royce manages the Aftermarket business. You will be:

• Forecasting TotalCare Flex SelectCare and FPOH business returns liaising with multiple different functions across the business to complete this activity
• Creating and monitoring engine overhaul / spare parts sale forecasts to support both the Parts forecast and MRO load forecast.
• Identifying opportunities to improve the accuracy and efficiency of the business forecasting process
• Creating and monitoring engine overhaul forecasts and spare part sale

Why Rolls-Royce

Work with us and well welcome you into a culture of caring and belonging where you can be yourself. We will listen first embrace feedback and act with integrity. We will invest in your continuous learning and development and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference.

We offer excellent development a competitive salary and exceptional benefits. These include bonus employee support assistance and employee discounts.

Hybrid working is a way in which our people can balance their time between the office home or another remote location. Its a locally managed and flexed informal discretionary arrangement. As a minimum were all expected to attend the workplace for collaboration and other specific reasons on average three days per week. Discover more on our GBS Service Portal about hybrid working.

Who were looking for:

Being a part of Rolls-Royce youll know we put safety first do the right thing keep it simple and make a difference. These principles form our behaviours. They are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

• Degree qualified or equivalent and be able to work under your own initiative and possess strong analytical interpersonal presentation negotiation and project management skills
• An effective problem solver who is able to act decisively to implement optimal solutions and feel comfortable dealing with ambiguity
• A sense of business acumen is required together with good judgement and effective planning skills which will combine with the ability to cope with high levels of ambiguity

Join us & help Rolls-Royce to become a high-performing competitive resilient business.

Please be aware that the priority will be given to employees identified as being at high risk.

The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Grade 7-10.

This job is advertised at the grades shown and this is the desired operating level for this role.

We encourage applications from candidates with relevant experience from any grade.

It is advised that you inform your current manager of your application for this role.

We are an equal opportunities employer. Were committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have the more successful well be. By building a culture of respect and appreciation we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy here.

Grade: Grade 7-10

Closing Date: 01/10/2025

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