IT Helpdesk Intern

Xos

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profile Job Location:

Byrdstown, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: 20-09-2025
Vacancies: 1 Vacancy

Job Summary

Drive the Future with Xos

Xos (NASDAQ: XOS) is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state-of-the-art electric vehicles develop advanced fleet management software and create charging solutions that make fleet electrification seamless and cost-efficient.

At Xos were problem-solvers innovators and go-getters working together to drive a cleaner more sustainable future. Join us and be part of the movement shaping the next generation of commercial transportation.

The Role

Xos is looking for an IT Helpdesk Intern to join our team and gain hands-on experience supporting day-to-day this Internship youll provide first-level technical support to employees assist with workstation setups troubleshoot issues and contribute to IT projects.

This part-time internship (4-8 hours per week ideally across two days) is designed for students or recent graduates who want to grow their skills in a professional IT environment supporting a manufacturing facility. Youll gain hands-on experience learn directly from experienced IT staff and collaborate on real-world projects. Along the way youll develop practical skills in troubleshooting documentation and system management all while contributing to a supportive and collaborative team culture.

**This is an onsite internship based at our Byrdstown TN Manufacturing Plant**

What Youll Do

  • Provide initial technical support for hardware software and network issues.
  • Assist with workstation setup deployment of IT equipment and inventory tracking.
  • Install and configure operating systems (Windows macOS) applications and peripheral devices.
  • Log track and resolve support requests in our IT ticketing system.
  • Document troubleshooting steps and create user guides for our knowledge base.
  • Contribute to IT projects such as system upgrades and infrastructure improvements.
  • Perform system updates patches and software installations.
  • Support basic networking troubleshooting including connectivity and IP configuration.
  • Communicate with users in a professional supportive and patient manner.
  • Escalate complex issues to senior IT staff when needed.
  • Additional duties and projects as assigned.

What Were Looking For

  • Currently enrolled in or recently graduated from a degree or certification program in IT Computer Science or a related field.
  • Basic knowledge of computer systems networks and applications.
  • Familiarity with Google Workspace (Gmail Chat Drive etc) preferred.
  • Strong problem-solving and analytical skills.
  • Clear and professional communication skills.
  • A customer-service mindset with patience and adaptability.
  • Ability to work independently and as part of a team.
  • Physical ability to lift pull push up to 30-50lbs

Benefits & Perks

Xos is a people-focused companywe are committed to providing our employees with a comprehensive package of benefits and perks designed to support their well-being and professional growth. We continually evaluate and expand our offerings to best serve our team.

  • Comprehensive Medical Dental and Vision - Coverage for you and your family with PPO and HMO (California) plans available. We offer plans with 100% covered employee premiums. Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs.
  • HSA & FSAPlans -Set aside pre-tax dollars for qualified healthcare expenses.
  • PTO - Accrue vacation time over time with additional days earned as your tenure grows plus sick time and paid holidays!
  • Generous Company Holidays -Enjoy a generous holiday calendar including a winter holiday hiatus in December.
  • Basic Life & AD&D Insurance - 100% covered by Xos with the option to purchase additional life insurance coverage for yourself and eligible dependents.
  • Betterment 401(k) -Save for retirement with our employer-sponsored plan through Betterment.
  • Pet Insurance - Coverage for your furry friends to keep them healthy and happy!
  • Additional opportunities to learn grow and advance in your career just to name a few!

We are dedicated to fostering a workplace where employees can thrive. Our benefits continue to evolve to best support our teams well-being and success.

Commitment to Equal Opportunity
Xos is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race color gender pregnancy sex sexual orientation gender identity gender expression national origin age genetic information ancestry protected veteran status disability or any other basis protected by local state or federal law. Xos provides equal access to services and employment to all qualified persons. For applicants with disabilities or limitations such as those covered by the Americans with Disabilities Act requiring accommodations to complete the application and/or interview process please email us at

Candidate Data Privacy

This notice describes how Xos (as used in this Notice the terms Company Xos we our or us in this Notice refers to Xos Inc. together with its subsidiaries and other corporate affiliates who may handle your candidacy and application for employment) may collect process and use your personal data in connection with the recruitment process when you apply for a position.

Xos may collect use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in the recruitment process (Candidate Personal Data). This data includes contact demographic communications educational professional employment social media/website network/device recruiting system usage/interaction security and preference information. Xos may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out analyzing and improving our application and recruitment process including assessing you and your application and conducting employment background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with legal regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Xos may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform duties including individuals on our People Operations Team Finance Legal and the team(s) with the position(s) for which you are applying; (ii) Xos affiliates; and (iii) Xoss service providers including providers of background checks staffing services and cloud services.

Where permitted by applicable law Xos may transfer or store internationally your Candidate Profile Data including to or in the United States Canada the United Kingdom and the European Union and in the cloud and this data may be subject to the laws and accessible to the courts law enforcement and national security authorities of such jurisdictions.

Notice to Recruitment Services

Xos is not accepting applications from third-party recruitment services at this time. Unsolicited resumes or candidate profiles submitted in response to our job postings will not be subject to any referral or placement fees unless a written agreement is in place with Xos for the specific job opportunity.


Required Experience:

Intern

Drive the Future with XosXos (NASDAQ: XOS) is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state-of-the-art electric vehicles develop advanced fleet management software and create charging solutions that make fleet el...
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The Rixos Group has experienced substantial growth over recent years as a direct result of dynamic, flexible and proactive strategic management.

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