Fiber Program Manager

We are seeking qualified candidates for the position of Fiber Program Manager (IT Professional B) in the Seattle Information Technology (Seattle IT) Department in the Security and Infrastructure Division. The Fiber Program Manager will coordinate cross-departmental efforts lead vendor and contractor fiber infrastructure deployments be responsible for fiber infrastructure outage responses and ensure that all fiber-related projects are delivered on time within scope and aligned with the citys strategic goals. This position reports to the Core Communication Services Manager.

Seattle IT Overview

At Seattle IT we play a crucial role in enabling smart equitable and responsive services for City employees Seattle residents and local businesses. We work to unleash our people and community through technology solutions infrastructure and well-executed projects that are secure and resilient. Our work is powered by people who share a mission of public good and care about being great in their professional fields together. We foster a culture of collaboration continuous growth shared high standards with a flexible and empowering workplace for all team members. Join us in making Seattle as connected and innovative as the community we serve!

Seattle ITs mission:We put powerful information and tools in the hands of people to unleash brilliance in service to our community. You can see Seattle ITs direction here:(Download PDF reader).

The Core Communication team delivers radio services for public safety and other government departments. It provides extremely reliable infrastructure and support for end-user mobile and portable radio equipment. The group installs and maintains communications equipment inside 911 dispatch centers and City vehicles with primary support to SPD and SFD. The team also supports regional planning maintenance interoperability testing and projects (including PSERN and Washington OneNet) in partnership with other local state and federal agencies. This team also designs acquires installs maintains repairs and manages in-building structured cabling systems and outside plant fiber optic and copper cable infrastructure for the City and approximately 20 external public agency partners.

Key Responsibilities

• Manage the planning and oversight of fiber engineering efforts including the design and deployment of aerial and underground fiber optic infrastructure
• Develop project agreements and maintain relationships within the city and with non-city customers
• Prepare Seattle City Light pole Seattle Department of Transportation (SDOT) street use and SDOT major project permits
• Assign work to and manage contractors and order materials for projects
• Develop detailed documentation of fiber infrastructure using AutoCAD ESRI GIS and OSP Insight software
• Maintain relationships with external partner agencies permitting agencies contractors and vendors
• Work with budget analysts and Core Communication Services Manager to ensure financial alignment and clear communications across fiber program initiatives.
• Provide primary operational support to address fiber infrastructure outages and coordinate contractor responses to outages. Communicating to infrastructure users the status of outages and repairs
• Complete annual pole conduit and vault inventories for $1.1M in annual fiber maintenance billing.
• Assisting the Core Communication Services Manager in defining future fiber infrastructure strategic direction and technology enhancements.
• Other duties at commensurate IT Professional level may be assigned on an as-needed basis.

Required Qualifications:

NOTE: Equivalent combinations of education and experience will be considered for the required qualifications except where specifically noted.

Experience:

• Seven (7) years of experience in fiber network planning deployment or management.
• Five (5) years of experience applying fiber construction standards submitting and securing rite of way or pole attachment permits or GIS mapping.
• Three (3) years of experience running complex infrastructure projects in a lead engineer project manager or program manager role.

Capabilities:

• Demonstrated history of team and customer communications and partner engagement skills.
• Excellent analytical written and oral communication skills and the ability to communicate at both technical and inter-team level.
• Strong customer service skills demonstrating effective collaboration with internal and external customers at all levels in a professional and encouraging manner are required.
• Proven ability to prioritize and manage multiple projects while meeting deadlines in fast-paced environment.
• Self-motivated and able to manage multiple projects independently with minimal supervision.
• Ability to participate in 24/7 on-call rotation cell phone and pager for responding to emergency repair requests is required.

License:

Desired Qualifications

• Bachelors degree in Telecommunications IT Engineering or a related field. Professional Engineer licensing is a plus
• Ability to represent the City of Seattle in meetings with a wide range internal and external customers and the ability to effectively communicate with peers and guide staff and vendors who may be less technically experienced.
• Ability to help chart future policies and programmatic direction in concert with the Core Communication Services Manager
• Experience with budget creation and oversight.
• Experience working in or with local government including assisting in the setting of policy.

Additional Information

The full salary range for this position is $52.63 - $79.00 per hour. The salary for this position has been identified up to $70.00 per hour depending on experience.

Benefits:The City of Seattle offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the Citys website at: Environment: The requirements of this position include the successful candidates ability to visit field locations in order to understand the work required interact with contractors and inspect outages. These locations include active construction areas.

This position offers flexibility of a hybrid work schedule. At this time hybrid schedules require at a minimum three days onsite per week. Individual schedules are determined by operational needs. Due to employee sensitivity Seattle IT maintains a fragrance-free environment.

Application Process: You are encouraged to include a cover letter and resume with your application and indicate why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent experience knowledge and skills you bring to this work.

Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different view points and life experiences. Your application will be considered regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation age sexual orientation or gender identity. The City encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with diverse life experiences.

Background Check: This hiring process involves a background check of conviction and arrest records in compliance with Seattles Fair Chance Employment Ordinance SMC 14.17. Applicants will be provided an opportunity to explain or correct background information.

In addition the Criminal Justice Information Services (CJIS) comprehensive background investigation which includes fingerprinting is required for this body of work.

Union: NOTE: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers Local 77. For informationexplore Local 77s website.

Why Join the City of Seattle:The City of Seattle recognizes that every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior our personal commitments and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures unlearn the way things have always been done and provide equitable processes and services.

If you have any questions or require a reasonable accommodation to complete any part of the selection process please contact Julie Hugill at .