Business Development Manager

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Bay Ridge Subaru located on Cropsey Ave in Brooklyn N.Y. is looking to hire a responsible and friendly professional to join our rapidly growing team as a BDC Manager. The right individual will be courteous outgoing and possess a strong penchant for keeping our customers completely satisfied. If you are looking for a long-term career this is your opportunity to join our busy and dedicated team! Please EMAIL ONLY allresumes/applications to .

What We Offer:

Paid vacation & sick time
Employee purchase program
Paid Training
Growth opportunities

Responsibilities

Create maintain and measure the internet and business development processes (for both sales and service)
Manage a group of customer service representatives in a call center environment
Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
Cultivate engaged intelligent and consistent staff
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturers customer satisfaction index (CSI)
Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity

Qualifications

2-3 years of automotive experience
3 years of experience as a BDC Manager
Superior communication skills both oral and written
Strong email and phone presence is necessary
Exceptional leadership skills
Outstanding organizational skills
Ability to stay strong and calm in a stressful environment; must thrive under pressure
Ability to pass pre-employment background check and drug test

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Manager

What We Offer:

Paid vacation & sick time
Employee purchase program
Paid Training
Growth opportunities

Responsibilities

Create maintain and measure the internet and business development processes (for both sales and service)
Manage a group of customer service representatives in a call center environment
Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
Cultivate engaged intelligent and consistent staff
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturers customer satisfaction index (CSI)
Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity

Qualifications

2-3 years of automotive experience
3 years of experience as a BDC Manager
Superior communication skills both oral and written
Strong email and phone presence is necessary
Exceptional leadership skills
Outstanding organizational skills
Ability to stay strong and calm in a stressful environment; must thrive under pressure
Ability to pass pre-employment background check and drug test

Required Experience:

Manager

Key Skills

Business Development
Sales Experience
B2B Sales
Marketing
Cold Calling
Account Management
Territory Management
Salesforce
Affiliate Marketing
CRM Software
negotiation
Lead Generation

Apply Now

About Company

Bay Ridge Subaru

Job Summary:Bay Ridge Subaru, a reputable and fast-paced car dealership in Brooklyn, New York, is seeking to hire experienced Automotive Service Technicians (Fl...

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