Business Development Manager
Business Development Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Bay Ridge Subaru located on Cropsey Ave in Brooklyn N.Y. is looking to hire a responsible and friendly professional to join our rapidly growing team as a BDC Manager. The right individual will be courteous outgoing and possess a strong penchant for keeping our customers completely satisfied. If you are looking for a long-term career this is your opportunity to join our busy and dedicated team! Please EMAIL ONLY allresumes/applications to .
What We Offer:
- Paid vacation & sick time
- Employee purchase program
- Paid Training
- Growth opportunities
Responsibilities
- Create maintain and measure the internet and business development processes (for both sales and service)
- Manage a group of customer service representatives in a call center environment
- Develop and maintain the new hire and interview processes for all BDC reps/appointment coordinators
- Cultivate engaged intelligent and consistent staff
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturers customer satisfaction index (CSI)
- Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
- Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
Qualifications
- 2-3 years of automotive experience
- 3 years of experience as a BDC Manager
- Superior communication skills both oral and written
- Strong email and phone presence is necessary
- Exceptional leadership skills
- Outstanding organizational skills
- Ability to stay strong and calm in a stressful environment; must thrive under pressure
- Ability to pass pre-employment background check and drug test
Required Experience:
Manager
Employment Type
Full-Time
