Senior Resource Planning Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Senior Resource Planning Analyst
Contract Type: Permanent
Location: Edinburgh or Alderley Edge
Working style: Hybrid 50% home/office based
Closing date: 26th September 2025
As Senior Resource Planning Analyst you will be part of our Group Operations Planning and Performance team and responsible for providing short and medium-term resource planning across our Group Operations customer facing teams to help them ensure they have the right people in the right place at the right time to deliver world class customer service.
About the role
- Support the Resource Planning Manager by producing accurate weekly and intra-daily resource plans as well as building and maintaining capacity and recruitment plans.
- Support develop and mentor the Resource Planning and Real Time Analysts.
- Build strong stakeholder relationships working with them for inputs and advise where necessary.
- Track and monitor your adherence to plans to ensure accurate planning of resource.
- Optimise the workforce planning system ensuring Group Operations is resourced as close to customer demand profiles as possible.
About you
- Proven experience in a Resource Planning role is essential.
- Strong analytical skills and ability to draw out key messages from these.
- Understanding of data processes solutions and how these can be used to track performance.
- Knowledge and experience in using workforce planning systems ideally Verint or NICE IEX.
About Royal London
Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive responsible enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered Trustworthy Collaborate Achieve.
Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion diversity and belonging
Were an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected whatever their background.
Required Experience:
Senior IC
Key Skills
- Direct Sales
- Administrative Skills
- Logistics Distribution
- Facilities Management
- Civil Project Management
- Asic
About Company
From Pensions to Retirement, Savings, Investments and Life Insurance, Royal London has been helping people plan for life’s financial milestones since 1861.
