Senior Manager, Network Operations
Senior Manager, Network Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Brightspeed is looking for a Senior Manager Network Operations to join our team! As the Senior Manager of Network Operations you will oversee multiple teams including Network Operations Manager and a specialized group of engineers responsible for provisioning transport circuits performing transport card additions and configuring alarming for network devices. You will ensure operational excellence across broadband Ethernet and transport networks by managing lifecycle activities capacity planning and strategic initiatives. This role requires strong leadership technical expertise and the ability to drive process improvements across a large complex operational environment.
As a Senior Manager Network Operations your responsibilities will include:
- Leading and mentoring Network Operations Manager and engineering team to ensure timely and accurate service delivery
- Overseeing activation augmentation and maintenance of broadband Ethernet and transport networks
- Managing provisioning of transport circuits transport card installations and alarming configurations for network devices
- Developing and implementing operational strategies to improve network performance scalability and reliability
- Establishing KPIs scorecards and analytics to monitor team and organizational performance
- Partnering with engineering planning and leadership teams to support new technology deployments and modernization initiatives
- Understanding and explaining complex technical information to both technical and non-technical stakeholders
- Conducting regular leadership meetings performance reviews and career development sessions
- Driving process automation and efficiency improvements across all operational functions
- Preparing and presenting operational reports to senior leadership
- Ensuring compliance with company policies industry standards and regulatory requirements
- Occasional travel required to meet with employees and leadership.
Qualifications :
WHAT IT TAKES TO CATCH OUR EYE:
- Hold a bachelors degree in Telecommunications Networking or related field (or equivalent experience)
- 15 years of experience in network operations including at least 10 years in a management role
- Strong technical knowledge of broadband Ethernet and transport technologies
- Proven ability to lead large teams and manage complex projects in a fast-paced environment
- Excellent leadership communication and problem-solving skills
BONUS POINTS FOR:
- Project management experience in telecommunications
- Experience with Power BI Tableau or similar reporting tools
- Familiarity with vendor platforms such as Nokia Cisco Juniper
- Project management certification (PMP or equivalent)
#LI-GF1
Additional Information :
WHY JOIN US
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process.
For all applicants please take a moment to review our Privacy Notices:
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Operations
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
