Location: Harrisburg PA (Hybrid Onsite 1 week per month)
Summary:
We are seeking a highly skilled Senior Dynamics CRM and Contact Center Developer to lead the design customization and integration of Microsoft Dynamics 365 solutions. This role requires expertise in CRM development Azure services and modern contact center systems along with experience in portal/application development using frameworks such as React or Angular. The ideal candidate is a hands-on technical leader who can collaborate with stakeholders ensure secure and scalable solutions and guide junior team members.
Design develop and implement Microsoft Dynamics 365 CRM solutions with customizations and front-end frameworks (React/Angular).
Gather and analyze business requirements translating them into scalable technical solutions.
Integrate Azure components (Functions Logic Apps API Management) into portal and CRM solutions.
Ensure application security performance and scalability across all deployments.
Provide technical leadership mentoring and support to team members.
Troubleshoot and resolve CRM portal and integration issues.
Stay current with emerging technologies Dynamics 365 capabilities and Azure services.
Bachelors degree in Computer Science Information Technology or related field (Masters preferred).
7 years of experience in Microsoft Dynamics CRM development customization and cloud-based solutions.
Strong expertise with Azure services: Functions Logic Apps API Management.
Experiencewith React is required.
Required proficiency in HTML CSS JavaScript and RESTful APIs.
Ability to work under pressure and adapt to evolving business needs.
Dynamics 365 Fundamentals (MB-910)
Microsoft Power Platform Dynamics 365 Core (MB-200)
Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
Power Platform Functional Consultant Associate (PL-200)
Dynamics 365 Power Platform Solution Architect Expert (PL-600)
Microsoft Dynamics Fast Track recognized architect
Microsoft Most Valuable Professional (MVP) recognition
Proven ability to lead and mentor technical teams.
Strong verbal/written communication and stakeholder collaboration skills.
Analytical mindset with strong troubleshooting ability.
Flexible and adaptable to shifting priorities and technologies.
Collaborative detail-oriented and innovative in designing user-friendly solutions.
Required Experience:
Senior IC
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