Join theMaplecrest Ford of Mendham Team!
For 28 years Maplecrest Ford of Mendham has proudly served our community with a customer-first approach to automotive sales and service. Our dedication to excellence has earned us the Ford Motor Company Presidents Award for Customer Satisfaction 12 times. We value teamwork integrity and a welcoming environment for both employees and customers.
Were looking for a motivated BDC Representative to help drive our sales and customer service this role youll handle internet and phone leads schedule appointments and ensure every customer has an exceptional experience. The goal: boost showroom traffic support our sales team and build lasting customer relationships.
Automotive job experience is a plus but not required we provide training to help you succeed.
$17$19/hour base pay plus commission on appointments and sales
Medical dental and vision insurance
401(k)
Up to three weeks of paid time off plus holidays
Employee discounts on vehicles service and parts
Supportive work environment with career growth opportunities
Manage inbound and outbound customer inquiries via phone email and online platforms
Follow up on leads schedule appointments and maintain accurate customer records in the CRM
Stay current on inventory promotions and manufacturer incentives
Answer customer questions and provide helpful friendly service
Reach out to existing customers for follow-ups lease renewals and equity opportunities
Work closely with the sales and service teams to ensure a seamless customer experience
Strong verbal and written communication skills
Detail-oriented and organized
Comfortable using computers and CRM software
Positive team-focused attitude
Ability to handle multiple tasks in a fast-paced environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Maplecrest Ford of Mendham has been proudly serving our community for 28 years, offering a trusted and customer-first approach to automotive sales and service. ...