Service QC Analyst

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Beckman Coulter Life Sciences one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

At Beckman Coulter Life Sciences we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists with many of our 3300 global colleagues coming from the laboratory.

Its all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And were just beginning. Working together lets put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Service QC Analyst is responsible for leading the evaluation of record activities and findings as part of an ongoing global field service quality control process. This includes driving prioritization management and participation in projects that are related to the customer facing global service and support enablement and use of tools and process.

This position reports to the Senior Manager of Global Service Compliance and Technical Publications and is part of the Service Organization located at Miami FL site. This will be an on-site role.

In this role you will have the opportunity to:

• Evaluate documentation of service records against expected standard across a complex product portfolio and provide insight as to what trends are impacting the business utilizing analytics with trending of failures including recommendations for improvement.
• Technical awareness and knowledge to facilitate informed evaluation of technical steps taken as evidenced within the service records being reviewed.
• Gather organize and provide comprehensive documentation and evidence requested by auditors in a timely and accurate manner.
• Stay informed about relevant regulatory requirements industry standards and internal policies that impact service operations.

The essential requirements of the job include:

• Bachelors degree in closely related field with multiple years of experience
• Advanced knowledge of Microsoft Office tools (e.g. Word Excel PowerPoint) and PDF editor software.
• Effective communicator - excellent verbal written and oral presentation skills are a must. Must have the ability to adapt to different audiences. Communicates complex information accurately with internal and external contacts.
• Documentation Expertise - skill in gathering organizing verifying and presenting comprehensive documentation and evidence to auditors in a structured and timely manner.

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel 10 % travel to support audits or for team meetings.

It would be a plus if you also possess previous experience in:

• Knowledge of relevant internal policies industry standards and regulatory frameworks (e.g. SOX HIPAA GDPR ISO standards etc.) applicable to the records and operations being audited.
• Organizational Skills - strong ability to manage multiple audit requests deadlines and documentation requirements concurrently.
• Exceptional Attention to Detail - critical for accurately auditing records and ensuring that information provided to auditors is precise and complete.

Beckman Coulter Life Sciences a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Life Sciences we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .