Service Manager Reserve at Sawmill Milford DE
WPM is seeking an experienced Service Manager to lead the maintenance operations at Reserve at Sawmill our luxury garden-style apartment and townhome community in Milford DE. The Service Manager will oversee daily maintenance operations schedule and manage contractors and vendors handle work orders and apartment turns and ensure resident concerns are addressed promptly. Previous residential maintenance management experience is strongly preferred.
ð² Starting at $30.00 per hour based on experience
ð Schedule: MondayFriday 8:00 AM4:00 PM with on-call availability
Diagnose and perform repairs in HVAC electrical plumbing carpentry drywall flooring and general maintenance
Manage unit turnover and move-in/move-out processes
Oversee work order systems ensuring timely completion and accurate updates
Conduct regular property inspections to identify and address maintenance needs
Coordinate and schedule contractors vendors and third-party services
Execute routine preventative maintenance to extend equipment and property life
Collaborate with the Property Manager on project updates unit turns and work order progress
Ensure compliance with company policies safety standards and operational goals
HVAC Certification strongly preferred or willingness to obtain within 6 months of employment
Proficiency in plumbing electrical and carpentry
Knowledge of OSHA safety rules and regulations
Strong time management and prioritization skills
Excellent written and verbal communication abilities
Superior customer service skills with professionalism in handling resident concerns
Comfort with technology and work order management systems
Valid drivers license and reliable transportation required
High School Diploma or equivalent
Minimum 5 years of experience in residential multifamily or facility maintenance
â Competitive pay with bonus opportunities
â Health dental and vision insurance
â Paid time off and holiday pay
â 401(k) retirement plan with company match
â Career growth development and training opportunities
â Company-paid certifications that support career growth
â Rental discounts for eligible full-time associates who choose to live at a WPM property
â Phone allowance provided
#IND2
Required Experience:
Manager
WPM Real Estate Management is a full service, premier property management company with apartments and townhomes throughout the Baltimore/DC metro region.