Triage Software Engineers
Triage Software Engineers
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Job Description
Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT optimizing data architectures and ensuring security and scalability across public private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels competitiveness and customer experience. Learn more about how we deliver excellence for our customers and colleagues at .
Location: On-site at our client in Plano TX.
Overview: The Triage Software Engineer will primarily be responsible for the initial analysis and triage of defects before they are assigned to individual development teams for root cause analysis and resolution.
Responsibilities:
- Perform high-level defect analysis to filter out environmental/ setup issues IVI vs server-side issues and move the defects to the correct queue (HU Server Tier1 Tier2 etc.) at the earliest.
- Continuously monitor the defect dashboard drive defect triage calls and work closely with PO Eval & Development team members to clarify defects and track them to closure.
- Create dashboards and reports for management and other stakeholders
- Provide a summarization of key points and work with others to cut through ambiguity and bring issues to a resolution
Skills Required:
- Excellent problem-solving skills analytical tools & development experience and ability to evaluate and identify issues at a code level
- History of working with cross-functional teams to ensure successful product
- Must be a self-starter with excellent communication skills attention to detail and a knack for solving problems creatively
- Able to work under pressure
- Experienced in the Automotive Infotainmentdomain with exposure to embedded software development in C/C/ Linux
- Knowledge of how to use JIRA Confluence and Logs Analysis Tools
- High Level System ArchitectureKnowledge - SW Design Sequence diagramsAPIsHTTP errorcodes
- Conversant with Linuxcommands utilities and basicPython scripting
- Experience in Agile and Scrum methodologies
- Ability to respond promptly confidently and effectively to unforeseen situations such as unexpected questions obstacles or opportunities
- Added Bonus:
- Experience in designing developing and debugging software in a real-time embedded environment
- Knowledge of how to read DLT logs DLT-Viewer and how to apply filters in DLTlogs
**The description supplied above is not intended to be an exhaustive list of all job duties responsibilities and requirements. Duties responsibilities and requirements may change over time and according to business needs.
Candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States Guam or Puerto Rico
DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability pregnancy veteran status genetic information citizenship status or any other basis prohibited by law. View postings below .
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Employment Type
Full-Time
