Application Support Engineer
Application Support Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
- Administer and maintain Oracle WebLogic Server (11g and 12c) including server configurations deployments and health monitoring.
- Create configure and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.
- Troubleshoot application and infrastructure issues related to WebLogic and JMS components.
- Support application deployments through Kubernetes (EKS) clusters ensuring smooth rollout and rollback procedures.
- Work with Jenkins for building and deploying applications using Docker images.
- Maintain and optimize CI/CD pipelines; support feature flag deployments using Unleash.
- Perform application performance monitoring using Dynatrace; take proactive action on performance alerts.
- Analyze logs and system behavior using the ELK Stack (Elasticsearch Logstash Kibana).
- Provide operational support within an AWS cloud environment including deployment and basic troubleshooting of cloud-native applications.
- Use Linux and Solaris for application-level troubleshooting and basic OS operations.
- Handle JIRA tickets for incidents tasks and change requests in line with SLA expectations.
Participate in 24/7 monitoring and support for critical applications and systems including on-call rotations.
Qualifications :
- 3 years of hands-on experience with Oracle WebLogic Server (11g/12c).
- Strong understanding of JMS concepts including queue/topic creation and message flow troubleshooting.
- Experience with Kubernetes (preferably Amazon EKS) for application deployment and management.
- Familiarity with Jenkins Docker and deployment automation.
- Good knowledge of CI/CD pipelines including feature flag tools like Unleash.
- Proficiency in monitoring tools like Dynatrace and log analysis using ELK Stack.
- Working experience with AWS services particularly in application hosting and support.
- Strong troubleshooting skills for WebLogic JMS and containerized applications.
- Working knowledge of Linux and Solaris with command-line proficiency.
- Experience with JIRA or similar ticketing tools.
- Comfortable with 24/7 production support including handling critical incidents and root cause analysis.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Splunk
- Iis
- SQL
- .NET
- Perl
- Shell Scripting
- Weblogic
- Java
- Sybase
- Scripting
- Oracle
- Application Support
