Associate GxP IT Systems Engineer, Manufacturing and Labs

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases.

As an employee youll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide contributing to global health initiatives.

Modernas commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients lives worldwide.

Modernas mission is to establish a leading-edge research development and manufacturing facility at Harwell as part of a long-term commitment to onshore mRNA vaccine production for respiratory diseases. This initiative will create a multitude of highly skilled jobs and foster collaboration with academic NHS and government partners across the UK. Were looking for global experts eager to join us in this endeavour contributing to a future where access to life-saving vaccines is a reality for all.

We are seeking a hands-on and technically adept GxP IT Systems Engineer to support Modernas manufacturing operations at our Harwell site. This is a highly interactive role embedded in site operations working alongside automation engineers QC analysts warehouse teams and manufacturing operators. You will serve as the critical link between IT and Operational Technology (OT) delivering robust compliant systems performance and exceptional end-user support.

This is a dynamic opportunity for an individual contributor who thrives in complex regulated environments and enjoys maintaining the technical backbone that drives GMP production. With exposure to modern observability cybersecurity tooling and the potential to work closely with Generative AI and automation systems this position places you at the forefront of digital manufacturing in biotechnology.

Heres What Youll Do:

Your key responsibilities will be:

• Ensure compliance with GMP and data integrity standards supporting inspections audits deviations CAPAs and SOP adherence.

• Provide Tier 1 support for manufacturing operations responding to shop floor issues across workstations HMIs scanners label printers and Thin Clients.

• Triage and resolve IT incidents requests and change controls using a service-oriented mindset and SLAs.

• Manage infrastructure operations including troubleshooting of Windows servers VMs (VMware/Hyper-V) Active Directory DNS/DHCP and time sync services.

• Support change execution activities in a validated GxP environment maintaining audit trails and system states.

• Use observability tools such as Dynatrace Splunk and PagerDuty to monitor system health and resolve performance issues.

• Participate in endpoint protection and vulnerability management in coordination with security teams using tools like CrowdStrike.

• Maintain CMDB accuracy system inventories configuration baselines and network documentation.

Your responsibilities will also include:

• Provide day-to-day end-user IT support including configuration and maintenance of laptops mobile devices and peripherals.

• Diagnose and resolve issues related to OS Microsoft Office Suite Outlook and third-party applications.

• Maintain detailed documentation for tickets repairs imaging data wiping and asset tracking.

• Deliver a high-quality customer-centric experience in all end-user interactions.

• Collaborate with QA QC Automation Plant and Lab Engineering and Digital Core teams to coordinate system downtime restoration and change advisory reviews.

• Participate in after-hours or weekend support activities as needed based on manufacturing demands.

The key Moderna Mindsets youll need to succeed in the role:

• We behave like owners. The solutions were building go beyond any job description.
  In this role taking ownership is vital youll be the bridge between IT automation and the GMP shop floor managing essential systems that directly impact product delivery. Your ability to act proactively and think holistically ensures production continuity and regulatory alignment.

• We digitize everywhere possible using the power of code to maximize our impact on patients.
  As a GxP IT Systems Engineer youll operate in a highly digitized environment using advanced monitoring cybersecurity and infrastructure automation tools. Your contribution will enable faster smarter and safer operations that ultimately accelerate the delivery of mRNA medicines to patients.

Heres What Youll Bring to the Table:

Education and Experience

• Bachelors degree in computer science Information Technology Industrial Engineering physical science or related field or relevant experience.

• Minimum of 3-5 years of experience supporting IT/OT systems in manufacturing and labs.

• Experience working in a BioPharma GxP environment

• Some experience working with virtual environment (VMware/Hyper-V) and/or cloud platform (AWS preferred)

• Some experience working with RDBMS (SQL Server or Oracle)

• Some experience working with backup/recovery systems (Acronis Veeam N2WS etc.)

• Some experience working with Cybersecurity endpoint protection applications (CrowdStrike Symantec McAfee Carbon Black etc.)

• Some experience working with infrastructure tools (Dynatrace Pager Duty Splunk)

• Excellent Windows and Microsoft Office Suite trouble shooting skills as well as hardware trouble shooting skills.

• Experience with Apple device support for both MacOS and iOS including the JAMF environment

• Experience with Service Now a plus

• Basic understanding of network routing switching and firewall concepts.

Skills and Competencies:

• Creative analytical and strong problem-solving skills.

• Ability to troubleshoot complex issues in a high pressure environment.

• Ability to react under pressure to any given situation that may arise in a professional manner and with positive results in support of a multi-location 24x7 environment.

• Ability to work hard to effect change in a dynamic high standards environment while maintaining a positive approach with management and peers.

• Highly collaborative work style. Strong interpersonal skills with the ability to build successful professional working relationships. Ability to work effectively in a cross-functional fast-paced project environment.

At Moderna we believe that when you feel your best you can do your best work. Thats why our global benefits and well-being resources are designed to support youat work at home and everywhere in between.

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness nutrition and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off including vacation bank holidays volunteer days sabbatical global recharge days and a discretionary year-end shutdown
• Savingsandinvestments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform theinfrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our peopleare the driving force behind our scientific progress and our we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at .

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