Manager, Digital Renewals
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Job Location:
Florida City, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the role:
Were looking for people who are driven deeply passionate about their craft and ready to dive in and help build on our incredible momentum and our purpose to make the world more efficient safe and sustainable.
Renewals is the backbone of any SaaS company. This position is a vital part of Samsaras sales management team. The renewals manager will work closely with broader sales and customer outcomes organizations to ensure a high-value customer experience at the time of renewal. The position requires strong direction and client hands priority management and operational excellence. This role is metrics-driven responsible for strong financial results for their team.
This is a remote position open to candidates residing in the US except Alaska Austin Metro Boulder Metro California Chicago Metro Connecticut Dallas Metro Denver Metro Houston Metro Maryland Massachusetts New Jersey New York Rhode Island Seattle Metro and Washington D.C.
You should apply if:
- You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents whether students get dropped off safely from school or whether power gets restored quickly after a natural disaster.
- You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn you will strategically partner with our customers to find unique solutions to help keep their operations safe efficient and sustainable.
- You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara you are in constant communication and collaboration with key stakeholders to win as a team.
- You are the architect of your own career: If you put in the work this role wont be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
- You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role you will:
- Sales Execution: Deliver against targets on a team and individual level unblocking deals and ensuring
- Operational Excellence: Own team forecasting with clear rationale and scenario planning proactively inspect pipeline health and drive accountability through team coaching. Ensure accurate renewal results aligned with forecasts and proactively share back customer trends.
- Process Optimization: Help create and uplevel current processes driving continuous improvement of processes and systems
- Team Engagement: Foster engagement and clarity by setting priorities leading team communications and partnering cross-functionally with CS Sales Ops and Deal Desk to remove barriers to execution.
- Leadership: Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
- Team Building: Hire onboard develop and lead an inclusive engaged and high-performing team
Minimum requirements for the role:
- 3 years of sales management experience 5 years of overall sales experience
- Exceptional track record including over-performance of general business objectives and sales targets
- Demonstrated record of success in a high-pressure performance-driven sales environment
- Proven history of ability to hire train manage and motivate talented sales teams
- History of thriving in a rapidly changing environment
- Strong interpersonal networking and influencing skills with executive-level comms
- Strong empathy towards customers and passion for revenue and growth
- Love for winning as a team
- Renewals and SaaS experience preferred
- Bachelors degree preferred
Required Experience:
Manager
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
Publicly traded company [NYSE: IOT] offering a single platform for fleet operations at scale. Products include real-time GPS, ELD, AI-powered dash cams, telematics, maintenance, routing, & driver app. Recognized by the Forbes Cloud 100.
