INDUSTRIAL COMMISSION

Are you ready to work for an exceptional state agency that works to protect the life health safety and welfare of the employees in the State of Arizona Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance demonstrating leadership in all areas and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.

Arizona Division of Occupational Safey & Health/Administration Division
800 W. Washington Street Phoenix 85007

Salary: 56000.00

Grade: 19

Closing Date: September 26 2025

This position contributes to the Arizona Division of Occupational Safety and Health (ADOSH) mission to protect the welfare of Arizonas most valuable assets through the administrative investigation of stakeholder safety and health workplace complaints and serious injuries. This position will contact employers and stakeholders and conduct research on applicable occupational safety and health standards.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:
Access assigned Unprogrammed Activities (UPAs) in Salesforce to review employer responses to compliant items and Rapid Response Inquiries (RRIs).
Determine employer response in addressing compliant items or incident response.
Contact employer to communicate need for additional information if response is inadequate or incomplete.
Review complaint items received by stakeholders to ensure that complaints have sufficient details and falls within ADOSH jurisdiction.
Contact the complainant for clarification as needed.
Draft complaint items to follow the ADOSH complaint item template while maintaining complainants intent and scope of complaint.
Receive workplace safety and health complaints from stakeholders through in-person phone calls or emails.
Enters the complaints into the Salesforce system.
Accompany Compliance Safety Health Officer (CSHO) on inspections and assist in documenting hazardous conditions through employee and management interviews written notes and photographs.
Provides assistance to the CSHO in conducting Opening Conferences Walk-around inspections and Closing Conferences.
Following the inspection will assist the CSHO with entering details into Salesforce and generating inspection reports completing forms preparing narratives and recommending citations.
Contacts employers for abatement information and past due abatements then enters into Salesforce for processing.
Prepares sends and uploads correspondence into Salesforce related to Unprogrammed Activities.
Tracks and updates correspondence and updates matters as needed.
Contact complainants or stakeholders to understand the information submitted.
Participates in the Arizona Management System (AMS).

Knowledge of
The Field Operations Manual (FOM).
Industrial Commission of Arizona Policies and Procedures.
ADOSH policies procedures and rules.
Salesforce.
OSHA standards Arizona Revised Statutes Arizona Administrative Codes as well as consensus standards.
Occupational safety and health hazard recognition (e.g. unsafe trenching practices fall hazards electrical hazards machine guarding respiratory hazards chemical exposures) and their potentials for causing injury and/or illnesses.
Effective methods for eliminating or controlling occupational safety and health standards.
Google Suite Windows Outlook Excel and Word.

Skills in
Oral and written communication
Typing and using a keyboard
Time management
Interpretation of laws standards rules and operating procedures
Application of cost effective and appropriate corrective measures to control work-place safety hazards
Interpersonal relations
Recognition and evaluation of occupational safety and health hazards
Investigative procedures report writing and documentation of case files

Ability to
Manage reports to meet deadlines
Manage heavy workloads with high level of accuracy and production
Review and interpret employers safety and health management systems
Works well under pressure
Recognize hazardous conditions in workplaces within the construction general and agricultural industries.
Recognize and engage tactfully those with different backgrounds characteristics and perspectives.

The ideal candidate for this position will have:
Contributed to the safety and health of a workplace through routine training and education. Helped with a company or public entity safety and health program as a contributor or safety technician. Assisted with and contributed to the companys safety and health committee to evaluate safety and health culture and root cause analysis of accidents or near-misses through investigation.

Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate Arizona drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

You will be eligible to participate in the state employee health/disability insurance plan and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

If you have any questions please feel free to call or email for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.