LVN Care Coordinator Psychiatry 760133

Program: Nursing Case Management

Department: Health Services

Reports to: Supervisor of Nurse Case Management Services

Compensation: $33.10-$43.67 per hour plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am

Schedule: Monday-Friday 10:00am-7:00pm

Status: 100% Full-Time Non-Exempt Union

Probation: 90 days

Benefits: Medical Dental Vision; also including Life Insurance Long-Term Disability Employee Assistance Program and a 403(b) Retirement Plan

Centers Mission:

Building a world where LGBT people thrive as healthy equal and complete members of society.

DEPARTMENT SUMMARY: As the nations largest and most experienced provider of LGBT medical and mental health services we help LGBTQ people lead healthier happier lives by keeping their minds and body well. All services are free or low cost. Were also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community.

JOB SUMMARY: Under supervision of the Supervisor of Nurse Case Management Services the LVN Care Coordinator - Psychiatry will collaborate with Psychiatric Providers in implementing/supporting care plans support clinic flow coordinate patient care promote continuity of care and facilitate appropriate delivery of Psychiatric Healthcare services. Services will be provided to support quality patient care in compliance with local state and federal regulations and accreditation standards.

ESSENTIAL FUNCTIONS:

Serve as part of a multidisciplinary care team to provide a range of patient care services;

Work in collaboration with Psychiatric Providers and other Health Services staff to maintain an effective and efficient program;

Facilitate patient access to Psychiatric Healthcare;

Within the scope of license provide skilled nursing care administer medications treatments EKGs vital signs and provide patient education regarding medications diagnosis and prevention with specific regards to Psychiatric illnesses;

Observe patients for any medication side effects or reactions; document side effects or reactions and report to Psychiatric Providers and Nursing Management;

Coordinate and communicate with Psychiatric Providers patients and pharmacies regarding patients medication prescriptions and refills;

Coordinate and support activities related to prior authorizations and Patient Assistance Programs (PAPs) needed for all Psychiatric medications;

Assist in care coordination related to Psychiatric Healthcare;

Maintain complete and accurate files documenting all care and services provided in the patients health record;

Maintains clear and concise communication including case presentations written progress notes medication lists summaries and reports;

Coordinate referrals and obtain consult notes as needed per clinic protocol to all specialty consultants and ancillary health care services;

Reduce gaps in services by promoting continuity of care and follow-up of patients;

Serve as a liaison between Health Services and specialist consultants; and work in partnership to provide consistent quality care to patients;

Support coordination of care transition for patients engaged in home health hospital discharge and hospice care etc.;

Assist with Psychiatric Healthcare education for patient partner and family members; provide Psychiatric health promotion and prevention teaching;

Provide and reinforce education from Psychiatric Providers pre-approved printed educational materials;

Increase the access and utilization of Psychiatric Healthcare services by eliminating barriers and promoting early and on-going intervention and adherence;

Assist with continuous improvement of total quality care as it relates to nursing services and medication treatment and adherence;

Monitor clinic refrigerators and maintain temperature logs; notifies supervisor of any out-of-range temperatures;

Interact in a professional manner with health services staff and patients;

Exercise appropriate judgment and decision-making skills;

Use standard office machinery including personal computers and printers in performance of duties;

Assist in data auditing tasks prepare reports as required and submit in a timely manner;

Participate in staff meetings agency meetings planning meetings and other meetings as needed;

Comply with requirements of OSHA HIPAA and other applicable regulations;

Other duties as assigned.

JOB QUALIFICATIONS AND EXPERIENCE:

Prefer three years of experience in direct patient care; preferably in an ambulatory care setting;

Prefer experience in Psychiatric Healthcare and treatment/adherence experience;

Basic knowledge of Psychiatric diseases and conditions;

Basic knowledge of care coordination and navigation throughout the managed care process i.e. prior authorization specialty care coordination patient assistance program;

Excellent verbal and written communication skills including strong organizational detail and interpersonal skills;

Excellent Computer skills and knowledge of Microsoft Office word processing Electronic Health Records and other software systems;

Ability to be self-motivated and dedicated to initiating and completing complex tasks;

Ability to handle multiple tasks be detailed oriented and maintain strict confidentiality of medical information;

Able to work well independently with minimum supervision;

Bilingual (English/Spanish) skills a plus;

Knowledge of or experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ people;

A passion for the Centers work and its mission to make the world a better place for LGBTQ people;

Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socio-economic backgrounds religions ages English-speaking abilities immigration status and physical abilities in a multicultural environment.

TRAINING EDUCATION AND LICENSURE:

Current California LVN license

Current AHA CPR certification

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry national origin sexual orientation gender identity and expression sex pregnancy childbirth and related medical conditions religion disability age military or veteran status including status as a victim of domestic violence assault or stalking genetic information (including family medical history) political affiliation or activities medical or health conditions and marital status.

The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment subject to applicable federal state and local laws. For more information please contact