Counter Server- Malvern
Counter Server- Malvern
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Counter Service at The Buttery is all about creating a warm welcoming experience for our guests and our team alike.
In this role youll be at the heart of our daily service sharing your knowledge of our food beverages and retail offerings while connecting with guests through thoughtful friendly hospitality. From taking orders and packaging pastries to keeping our displays looking beautiful and our space running smoothly youll help bring The Buttery experience to life.
Were looking for someone who thrives in a fast-paced team-oriented environment communicates clearly and genuinely enjoys making people feel cared for. Youll work closely with the Service Lead and serve as a brand ambassador helping ensure each guests visit is memorable for all the right reasons.
Responsibilities
- Provide exceptional service by greeting customers warmly accurately taking orders and handling transactions with efficiency and care.
- Maintain a clean and welcoming environment ensuring all front-of-house areas displays and equipment are neat organized and up to health and safety standards.
- Support team operations by restocking displays assisting with deliveries and reporting customer feedback or facility concerns to leadership.
- Uphold service standards by collaborating with the Service Lead to maintain quality address customer inquiries and reinforce a positive respectful team culture.
- Contribute to team growth through ongoing learning especially around coffee and tea offerings and by helping train new staff on service menu and brand values.
Qualifications
- 1 year of experience in high-volume coffee or a customer-facing role in food beverage or retail is preferred.
- Strong time management organization and communication skills with the ability to stay focused and efficient in a fast-paced environment.
- Genuine passion for hospitality with a love for great food and drink and a commitment to delivering exceptional service.
- Team-oriented and self-motivated with a positive attitude eagerness to learn and willingness to support and uplift others.
What We Offer
- Career Growth: Opportunities for professional development and career advancement as our cafe continues to expand.
- Dynamic Work Environment: Work in a fun supportive and dynamic environment where we take our work seriously but have fun while we do it.
- Employee Benefits: 401k PTO Sick Time Health Insurance Food/Beverage Discounts and more.
About Us
We believe in more than just serving exceptional food and drinkwe believe in fostering a community where great people comfort and quality converge.
The Buttery is many things:
- a great local eatery
- the village bakery & patisserie
- an exceptional specialty coffee shop
- all wrapped in a unique retail environment
We are a communal gathering place that fosters care and warmth through great hospitality in our customers lives. But most importantly we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.
Required Experience:
Senior IC
Employment Type
Full-Time
