People & Operations Specialist (TheySheHe)

About Us

As a leading B2B software solution our technology is embedded within key e-commerce platforms and retail POS addition to powering personalized front-end experiences we provide robust software solutions for supply chain tracking and reporting helping our clients navigate the complexities of modern commerce.

Our mission is to empower brands retailers and creators with cutting-edge digital-first made-to-order solutions that elevate customer experiences optimize inventory and drive profitable growth.

Your mission

Were looking for a proactive and detail-oriented People & Operations Specialist to be the heart of our office. This is a crucial hands-on role where youll manage a wide range of responsibilities that ensure our team has a smooth and productive work environment. You will be the go-to person for all office and employee-related matters providing essential support across the entire employee this role your responsibilities will extend beyond daily office management to have a direct impact on our culture and teams well-being.

The journey

Office and Facilities Management: Keep our office running smoothly. This includes managing office supplies vendor relationships and ensuring a safe and functional workspace for everyone.

Onboarding & Offboarding: Own the entire onboarding process for new hires from preparing their workspace and equipment to managing new-hire paperwork and first-day logistics. Youll also handle the offboarding process for departing employees.

Employee Support: Be the first point of contact for employee questions and requests. This includes managing HR-related queries helping with benefits administration and acting as a confidential resource for the team.

Recruitment Support: Assist with the recruitment process including posting job descriptions scheduling interviews and communicating with candidates.

Recognition & Rewarding: Youll be our culture champion! Youll play a key part in supporting our performance review process and helping us with employee engagement short youll help ensure our team feels valued connected and celebrated.

General Administration & Operations: Support the leadership team with administrative tasks and special projects as needed to keep the companys operations running efficiently. You will assist with the administration of our HR systems maintaining accurate employee data and ensuring all people-related processes run smoothly. Youll be responsible for organizing employee records and helping with any compliance-related documentation.

What youll bring to the team

• 2-4 years of experience in HR operations roles preferably within a startup.
• Youre a doer who isnt afraid to roll up their sleeves and tackle any task big or small. You anticipate needs and solve problems before they arise.
• You have a keen eye for detail and can manage multiple priorities without missing a beat. Youre a master of checklists and follow-through.
• You have strong interpersonal skills and genuinely enjoy helping others. You can build trust and maintain confidentiality.
• You thrive in a startup environment where things move quickly and priorities can change. Youre comfortable with ambiguity and ready to wear multiple hats.

Why Join Us

• Youll play a vital role in shaping our company culture and processes from the ground up.
• This is an opportunity to grow with the company and expand your skills across different areas of people and operations.

We believe driven talent deserves:

Bulletproof healthcare insurance

Free Gym membership

Stock options plan

Hybrid working model (3 days at the office in Porto and 2 days remote)