Senior Financial Crime Investigator, Retail Banking, EU, Fluent Spanish and English

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what its like working at Monzo

Remote in the UK 29450 - 37000 ( 2500 Multilingual Premium) Benefits Hear from the team

Hey there! Were Monzo the bank thats making money work for everyone. Were all about waving goodbye to old-school banking and creating magical moments for our customers. Were expanding in the EU and need awesome Senior Investigators to lead the charge!

Youll play a key role by...

• Investigating complex or high-risk anti-money laundering alerts on customer accounts.
• Being responsible for recommending Suspicious Transaction Reports (STR) be filed by Monzo Bank EU.
• Making customer onboarding decisions in high-risk or complex cases.
• Conducting ongoing due diligence on high-risk customer accounts.
• Providing financial crime expertise and support to other operational teams across the business.
  
  

Wed love to hear from you if

• You have Strong English written and verbal communication skills.
• You are fluent in Spanish written and verbal communication skills (to at least CEFR C1 level).
• You have strong experience of conducting high-risk customer screening or complex financial crime investigations.
• You have experience making independent risk-based financial crime decisions in a regulated financial services firm.
• You have knowledge of the current financial crime landscape in the UK and the EU and associated financial crime risks.

The working hours to be covered by the team will be 7am - 6.30pm and this will be based on 8.5 hours per day (with a 1 hour lunch included). This will include 1 in 4 weekends. The successful candidate will be required to be flexible in order to meet our customer demand. The start for the role will be Monday 5th January and you must be able to commit to the first 8 weeks. No holidays/time off will be authorised during this period.


Whats in it for you

29450 - 37000 ( 2500 Multilingual Premium) share options.

We guarantee to approve time off on your birthday if it falls on a day youre scheduled to work and its outside of your training period.

This role is remote based in the UK

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

Ready to join the Monzo adventure

Apply now and help us make money work for everyone in the EU!

The application journey has 4 key steps

• Application questions
• Call with a Recruiter
• Interview to discuss your previous experience and technical knowledge and Values
• The final step will consist of a Spanish language assessment

Not ticking every box Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and grow with us we encourage you to apply even if you dont have everything thats listed just yet. Drop us your application wed love to hear from you!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.You can read them here.

Our average process takes around 2-3 weeks but we will always work around your availability.

We may close the advert should we have sufficient applications so please get your application in as soon as possible to avoid disappointment.

#LI-REMOTE #LI-DR

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage