IT Specialist Help Desk
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Job Location:
Sparks, NV - USA
Hourly Salary:
USD 25 - 28
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
IT Specialist Help Desk
Location: Sparks NV
Status: Full-Time Onsite
Join New Deantronics!
Were seeking a full-time IT Specialist Help Desk to support our growing team. This role is in-person. In this role youll provide front-line technical support keep our systems running smoothly and help ensure employees have the tools they need to succeed. If you enjoy solving problems delivering great service and staying current on new technology this is the place for you!
Why Youll Love Working Here
- Comprehensive Health Coverage (employer paid) Medical dental and vision plans
- Life Insurance Employer-paid basic life
- 401(k) with Employer Match Plan for your future with our discretionary match
- Generous Paid Time Off 20 days of PTO to rest and recharge
What Youll Do
- Troubleshoot and resolve hardware/software issues for desktops laptops printers and other devices
- Install and configure desktop and laptop equipment
- Maintain computer systems and networks including backups security and updates
- Troubleshoot and support remote equipment and software
- Provide timely professional customer service to employees
- Support IT documentation policies and training materials
- Stay current with emerging technologies and best practices
What Were Looking For
- Experience in IT support help desk or system administration
- Knowledge of Windows Mac and Linux operating systems
- Strong expertise in Microsoft Office 365 Suite
- Experience with VMware
- Knowledge of Cisco networking and Webex Control Hub administration
- Experience with Cisco Webex Room video systems
- Ability to work independently and collaboratively
- Strong communication problem-solving and organizational skills
- A passion for technology and continuous learning
If youre ready to put your tech skills to work in a supportive collaborative environmentapply today to join New Deantronics as our next IT Specialist Help Desk professional!
- Bachelors Degree in Informational Technology or related field - Preferred
- 3-5 Years experience in a related role - Preferred
- CompTIA A Certification - Preferred
- Microsoft 365 Certified: Administrator Expert - Preferred
- Experience with Solidworks- Preferred
Required Experience:
IC
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
About Company
New Deantronics is your medical device solution partner. From design & development to manufacturing, offering world-class equipment.
