Field Specialist

Vancouver - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

About Clutch:

Were on a mission to reinvent the way people buy sell and own cars. Are you game

Clutch is Canadas largest online used car retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.

Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.

Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia and Prince Edward Island with recent expansion into British Columbia. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit .

What Youll Do:

You will be assisting customers with drop-offs to provide a great customer experience.
You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system.
A part part of this role may be driving a kick-ass single-car hauler (flatbed truck) to get the customers purchase delivered straight to their front door. You dont need a commercial drivers license to drive the hauler and dont worry with a little training youll realize driving the hauler is a piece of cake. Well train you.
Not only will you be driving that kick-ass car hauler but you may be will also be loading and unloading the customers vehicle on and off of it (its a quick and easy process but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle is mechanically sound so that we can make our customers day!
Youll be expected to prioritize safe driving and maintain a clean driving record. Consistent safe driving is crucial to this role!
Youll also be a team player by assisting other team members with various tasks as necessary.

All About You:

Must have a valid Class 5 Drivers License
Automotive knowledge and passion for cars
2 years of customer-facing experience with a passion for creating memorable customer experiences
A great communicator with awesome people skills in this job youre often the first person customers meet face-to-face and its also their first chance to see the car theyre buying in person (customers are usually super excited as its a big purchase!)
You should be comfortable in a fast-paced environment
Stoked about disrupting and redefining an age-old industry and a drive to win
Flexible schedule and are open to working evenings and weekends
Comfortable working on-site at our 5400 Minoru Blvd Richmondlocation

Why youll love it at Clutch:

Autonomy & ownership -- create your own path and own your work
Competitive compensation!
Health & dental benefits

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email.

Required Experience:

Unclear Seniority

About Clutch:Were on a mission to reinvent the way people buy sell and own cars. Are you gameClutch is Canadas largest online used car retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their h...