Lead, Operations US Wholesale & Specialty, Policy Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What part will you play If youre looking for a place where you can make a meaningful difference youve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to lead manage and develop a team of associates that perform specific functions. This includes recruitment retention staff development/coaching and mentoring. This position requires good organizational skills strong attention to detail and the ability to clearly communicate (both written and verbal) to associates customers and other departments. This associate must have a working knowledge of the tasks that the team is responsible for and may perform the same work as their subordinates.Key Responsibilities
- Keep team organized and up to date on processes.
- Assist team with workflows when needed to stay within compliance standards.
- Provide subject matter expertise to maintain and monitor operational frameworks that support process enhancements and performance metrics.
- Analyze data and workflows to assess implications identify opportunities and recommend actionable solutions.
- Support initiatives aimed at improving efficiency quality and productivity through process analysis and interdepartmental collaboration.
- Coordinate with other departments to support the execution of daily operational tasks.
- Assist in project planning resource alignment documentation and communication for assigned initiatives.
- Conduct performance reviews for designated team members and monitor employee engagement and satisfaction.
- Recruit train and develop team members to build a high-performing and agile workforce.
- Organize and optimize daily workflows to ensure timely and effective delivery of services and products.
- Build and maintain strong relationships with internal leaders and external partners to ensure operational continuity.
- Execute complex departmental tasks requiring advanced knowledge and problem-solving skills.
Qualifications
- Prior experience in Operations. Preferred prior experience in working with Policy Support tasks.
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Experience with performance management and process improvement methodologies
- Experience with Microsoft Office (Excel Word Outlook Powerpoint Sharepoint)
- Ability to work in a fast-paced environment with multiple channels of communications coming in at one time.
- Ability to know when to prioritize certain tasks over others in order to meet deadlines.
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position now or in the future.
Who we are:
Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.
Were all about people We win together We strive for better
We enjoy the everyday We think further
Whats in it for you:
In keeping with the values of the Markel Style we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees needs at all stages of life.
All full-time employees have the option to select from multiple health dental and vision insurance plan options and optional life disability and AD&D insurance.
We also offer a 401(k) with employer match contributions an Employee Stock Purchase Plan PTO corporate holidays and floating holidays parental leave.
Are you ready to play your part
Choose Apply Now to fill out our short application so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently the scammer will reach out to individuals who have posted their resume online. These job offers include convincing offer letters and frequently ask for confidential personal information. Therefore for your safety please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from email addresses.
We would also ask that you please report any job employment scams related to Markel to .
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information sickle cell trait or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy childbirth or related medical conditions; marital status civil union status domestic partnership status familial status or family responsibilities; military or veteran status including unfavorable discharge from military service; personal appearance height or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process please send an e-mail to the.
No agencies please.
Key Skills
- Foreign Office
- Analysis
- Banking Operations
- Corporate Finance
- Manual Testing
