Senior People Business Partner, Fulfillment

About Flexport:

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

Empower our employees around the globe to do their best

The People Team at Flexport is a strategic partner in driving business success through our most important assetour people. We strive to deliver talent strategy leadership development and exceptional employee experiences that enable teams to thrive. Guided by our values we empower our internal clients build for the long term act with an entrepreneurial spirit and simplify complexity to create scalable high-impact solutions. Above all we win as a teamcollaborating across the organization to help our people grow and perform at their best.

The Opportunity:

Were seeking Senior People Business Partner to provide comprehensive human resources support across our corporate and fulfillment operations. This isnt just about maintaining; its about building and refining HR processes that empower our rapidly expanding workforce. Youll play a pivotal role in shaping our talent strategy and employee experience serving a wide spectrum of HR functions including employee relations compliance and performance management. Youll support diverse teams from corporate to high-volume warehouse environments ensuring consistent HR practices while adapting to unique business needs and driving innovative solutions in a dynamic fast-growth environment.

You Will:

• Employee Relations and Talent Management:
• Lead thorough and impartial investigations end to end
• Drive resolution of employee conflicts fostering a positive and respectful work environment.
• Partner with managers to coach and advise on complex issues at all levels
• Oversee and optimize performance management processes including goal setting reviews and development planning.
• Compliance & Risk Management:
• Ensure robust compliance with employment laws (ADA FMLA EEO OSHA FLSA) and proactively conduct regular audits.
• Develop and implement comprehensive compliance and HR training programs.
• HR Support:
• Leverage HR metrics to provide actionable data-driven recommendations to leadership.
• Champion organizational change compensation/benefits analysis and innovative employee engagement initiatives.
• Continuously streamline and optimize HR processes and workflows for scalability and efficiency.
• Operations Support:
• Strategically address unique HR challenges in high-volume warehouse environments and contingent workforce management.
• Collaborate closely with Operations leadership on workforce planning and optimization strategies.

You Should Have:

• Proven ability to build and scale HR processes in a fast-paced dynamic environment preferred.
• High degree of Business Acumen. Able to quickly learn a business and support broader business goals with a People team lens and contribute strategically to business objectives.
• Excellent communication and problem-solving skills with strong analytical and strategic thinking abilities.
• Bachelors degree in Human Resources Business Administration or related field
• 5-8 years of HR experience preferably in multi-site environments
• Open to travel 30% of the time
• Strong knowledge of employment laws and proven experience in investigations and talent acquisition
• Experience with high volume contingent workforce management preferred
• Proficiency in HRIS systems (Workday preferred)
• SHRM-CP PHR or similar certification preferred