Endpoint Administrator
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Job Location:
Wilmington - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans a credit card and flexible rent which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track so they can be money confident no matter what life throws at them.
Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought and we focus on providing a safe flexible and collaborative work environment. Our employees are encouraged to engage in creative problem solving and we promote opportunities for growth and enrichment across the organization.
If you are inspired by inspiring others Best Egg is the place for you.
The Endpoint Administrator is responsible for the day-to-day management and support of endpoint devices across the organization. This role ensures endpoint functionality health and compliance providing frontline technical support to internal users and collaborating with teams to enhance the end-user experience.
Duties & Responsibilities
- Manage and support Mobile Device Management (MDM) tools (e.g. Intune Jamf) including policies profiles and reporting.
- Manage AWS Workspaces including image creation and provisioning.
- Assist with implementation of enhancements to Jira Service Management (JSM) workflows SLAs and automation rules.
- Maintain service desk portals and knowledgebases.
- Manage JSM projects SLAs request types and workflows.
- Assist with automation and scripting to streamline support and operations.
- Troubleshoot endpoint-related issues and escalate as necessary.
- Create and maintain endpoint baselines images and device compliance standards.
- Collaborate with IT team leads on endpoint-related projects and deployments.
Minimum Requirements
- Associate (2-year) degree in Computer Information Technology or an equivalent amount of work experience and certifications.
- 3 years supporting a cloud environment tech stack (Office 365 Azure Slack etc.)
- 3 years of Mobile Device Management (MDM) experience such as Intune or Jamf.
- An overall can-do attitude the ability to grasp new concepts quickly and the willingness to adapt to a dynamic work environment.
- Highly organized with the ability to prioritize and work with multiple deadlines.
- Strong problem-solving techniques and demonstrated ability to work independently and as a member of multi-disciplined teams.
- In addition to the interview process all candidates will need to evidence their initiative level of analytical reasoning teamwork and ability to collaborate on projects adaptability and strength in verbal and written skills by completing a separate candidate assessment.
- Experience in scripting languages (PowerShell JQL SQL Bash etc.) is a plus!
$78000 - $83000 a year
In addition to semi-monthly salary payments this position is also eligible for an annual incentive bonus based on individual and company performance. The yearly incentive bonus target is 20%
Best Egg celebrates diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we will grow.
Employee Benefits
Best Egg offers many additional benefits for our employees including (but not limited to):
Pre-tax and post-tax retirement savings plans with a competitive company matching
program
Generous paid time-off plans including vacation personal/sick time paid short--
term and long-term disability leaves paid parental leave and paid company
holidays
Multiple health care plans to choose from including dental and vision options
Flexible Spending Plans for Health Care Dependent Care and Health
Reimbursement Accounts
Company-paid benefits such as life insurance wellness platforms employee
assistance programs and Health Advocate programs
Other great discounted benefits include identity theft protection pet insurance
fitness center reimbursements and many more!
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
Get low-interest personal loans quickly with Best Egg. Apply online in minutes & receive funds fast. Start your journey to financial stability now!
