Service receptionist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mac Haik Ford Pasadena is looking for a friendly and reliableService Receptionist to join our service department team.
As a Service Receptionist you will be the voice of our dealership answering calls assisting customers and scheduling service appointments. We are looking for someone with excellent communication skills a professional attitude and a passion for providing outstanding customer service.
Key Responsibilities:
- Answer incoming calls promptly and professionally
- Schedule service appointments and update appointment calendar
- Direct calls to appropriate departments or personnel as needed
- Perform basic data entry and update customer information
- Provide excellent customer service over the phone and in person
- Support the service team as needed with administrative tasks
Qualifications:
- Previous customer service or receptionist experience preferred
- Strong communication and interpersonal skills
- Professional and courteous phone etiquette
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (Outlook Word appointment systems)
- Dependable punctual and team-oriented
Job Type: Full-time
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
This role will mainly be focused on fluid checks and basic maintenance. Typically, a Quick Lube Service Technician will change a vehicle's oil, and other fluid...
