Senior Analyst, Sales Operations (I6)
Senior Analyst, Sales Operations (I6)
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About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference Boomi aims to make the world a better place by connecting everyone to everything anywhere. Our award-winning intelligent integration and automation platform helps organizations power the future of business. At Boomi youll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems make a real impact and want to be part of building something big. If this sounds like a good fit for you check out or visit ourBoomi Careers page to learn more.
Senior Analyst Sales Operations (Location - Bangalore Hybrid)
As a market and technology leader in integration platform as a service (iPaaS) Boomi is one of the hottest tech companies in the SaaS/Cloud industry named a Leader for the fifth year in a row in the Gartner Enterprise iPaaS Magic Quadrant. Our award-winning patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Learn more at Boomi Senior Analyst Sales Operations works to provide pre-sales and/or post sales operational support. This role can touch all aspects of the sales cycle including order fulfillment document delivery customer/order issues data hygiene and data quality inspection and management.
The individual will need to listen collaborate and communicate effectively with internal customers to complete tasks that help support the sales process data quality or any sales operations task within the RevOps organization. The ideal candidate has broad business skills service oriented and a commitment to customer and sales satisfaction.
We are seeking a Sales Operations Analyst to support our growing sales organization through deal management operational execution and Salesforce (SFDC) expertise. This role ensures data integrity delivers accurate reporting and streamlines processes to enable smooth day-to-day operations.
The ideal candidate has a strong foundation in SFDC spanning both reporting and backend functionality and thrives in a fast-paced environment where timeliness and responsiveness are critical. Detail-oriented and proactive they bring a proven work ethic the ability to follow structured processes and the willingness to roll up their sleeves to drive efficiency and effectiveness across the sales team.
Key Responsibilities:
- Leverage strong working knowledge of Salesforce (SFDC) including reporting dashboards data loads and core administrative functions (e.g. role hierarchy and user management) to support day-to-day Sales Operations work.
- Maintain Salesforce data hygiene and oversee Sales Operations case management ensuring accuracy consistency and timely resolution of data or process issues.
- Support the development of visualizations and reports that provide sales teams and leadership with actionable insights into trends pipeline health and performance metrics.
- Contribute to core sales operations activities including pipeline tracking territory assignments performance monitoring and commission-related validations.
- Review standard deal structures and perform quality checks at later stages of opportunities ensuring deals meet all criteria before moving forward.
- Research and resolve customer order or data issues delivering timely and accurate solutions.
- Follow and improve internal processes to accelerate deal reviews ensuring SLAs are consistent.
- Manage the sales operations queue which may include:
- Account creation moves and merges.
- Data quality reviews and validations.
- Clari provisioning.
- Updating user profiles for approval hierarchy and team alignments.
- Creation of quotes or opportunities based on internal requests.
- Research analysis and follow-up tasks to ensure timely deal execution.
- Partner with Sales Operations colleagues to analyze data identify insights and communicate findings to stakeholders.
- Provide after-hours support during month-end quarter-end and year-end periods to align with US EST time zone commitments.
Essential Qualifications:
- 25 years experience in Sales Operations with exposure to Deal Desk/Deal Management or similar functions supporting a mid-to-large scale multi-geographical hi-tech Sales Organization.
- Strong working knowledge of Salesforce (SFDC) including reporting dashboards data management data loads and familiarity with permission sets profiles and role hierarchy.
- Hands-on experience with tools such as CPQ e-signature solutions Xactly and Clari is highly encouraged.
- Proficiency in Microsoft Excel or Google Sheets (e.g. pivot tables lookups basic modeling); working knowledge of the broader Microsoft Office Suite required.
- Ability to follow and enforce written guidelines policies and standard sales processes with strong attention to detail.
- Strong financial analytical and problem-solving skills with the ability to simplify and communicate complex data effectively.
- Excellent written verbal and presentation skills with proven organizational and troubleshooting abilities.
- Capable of multi-tasking in a fast-paced high-pressure environment while maintaining accuracy and effectiveness.
- Bachelors degree preferred.
- Shift 4 PM to 1 AM IST should be flexible to support in rotational shifts & PST hours shifts during quarter-end as per business requirements.
Preferred Qualifications:
- Familiarity with business intelligence tools (e.g. Tableau Power BI or similar).
- Exposure to Geopointe or other territory management/mapping tools.
- Familiarity with forecasting and sales engagement tools such as Clari Gong or similar.
- Experience with ServiceNow (SNOW) Case Management / ITSM or similar ticketing systems.
- Experience working within a high-growth technology company would be highly beneficial
- Understanding of how the SaaS business model works
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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true authentic self. Our team members are our most valuable resources and we look for and encourage diversity in backgrounds thoughts life experiences knowledge and capabilities.
All employment decisions are based on business needs job requirements and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process please submit a request to. This inbox is strictly for accommodations please do not send resumes or general inquiries.
Required Experience:
Senior IC
Employment Type
Full Time
