Has overall sales responsibility for customer relationships and
performance of an assigned customer portfolio for a medium impact
client base in any size cluster/geographical area.
Introduction: Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence. At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.
What We Offer This is an exciting career opportunity in an international challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together go all the way for our customers society and for each other. This role will execute the objectives set by the organization for the SCM operation team. Focusing on delivering superior customer experience and drive profitability of the business handled.
- Manage and develop the relationship with the client in line with Maersk strategy
- Develop client business plans that encompass ocean and Logistics & Services products
- Define value propositions and work closely with Maersk functions to grow revenue across products
- Map out where the control sits for each specific product for each client
- Full client stakeholder mapping should be completed for all clients including their role and degree of influence in decision making
- Truly understand the clients business and the needs behind the needs
- Dynamically maintain an overview of what ocean and Logistics & Services the client has a current and/or potential need for who are they contracted to and what is contract period. Position Maersk to enable all opportunities to expand the scope of our business
- Plan prepare manage and negotiate all business opportunities in scope
- Liaise with non-control ocean clients and their 3PLs to maximize volumes and regularly coordinate with contract owners. Identify and share any information which contributes towards sales
- Professionally plan execute and input to SFDC client meetings and proactive phone calls in accordance with set targets and agreed process
- Support the overall customer experience and support global value proposition
- Cooperate with all Maersk functions working as one-team with aligned goals. Including Product organization Customer service/delivery teams and Sales Support
- Ensure successful business onboarding and contract compliance
- Responsibility for both contractual sales control and non-control which will vary from client to client and for different products and services within the same client
- Position Maersk for access to the right stakeholders influencers and decision makers throughout the customer organisation
- Maintain and develop customer relationships. Strive to expand the scope of personal client contacts across all relevant and multiple functions and departments in the client
- Identify individuals in the client where a relationship should be developed/maintained by other relevant colleagues from any function and at any level within Maersk
- Be consultative a problem solver and a connector between the client and Maersk leveraging the expertise of our wider organisation
- Match our products to the clients needs providing sustainable transport and logistics solutions and value adding services for which we can profitably and legally be paid for
- Be hungry for growth with a positive and constructive mindset and attitude
- Be curious ask questions and constructively challenge externally and internally
- Embrace change and seek to learn and grow your competency and experience
- Adhere to all role specific and wider company processes and policies
- At all times live and promote the Maersk value
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
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