Business Support Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
DUTIES & RESPONSIBILITIES
- Provide first-line support to OFIs on operational and service-related matters.
- Assist with onboarding and integration of OFIs onto payment platforms.
- Monitor transactions and settlements escalating discrepancies for timely resolution.
- Liaise with Technology Operations Risk and Finance teams to resolve issues within SLAs.
- Maintain updated records of OFI activities complaints and resolutions.
- Support reconciliation reporting and periodic performance reviews.
- Document and track OFI feedback for process and service improvement.
- Ensure all activities comply with regulatory requirements and internal policies.
JOB REQUIREMENTS
Education: Bachelors degree in finance Banking Economics Business Administration or any related field. Experience: Minimum of 4years post NYSC.
KEY COMPETENCY REQUIREMENTS
Knowledge: Good knowledge of payment systems OFI operations and settlement processes.
Skill/Competencies:
- Strong analytical organizational and problem-solving skills.
- Good communication and relationship management abilities.
- Proficiency in Microsoft Office tools (Excel Word PowerPoint).
REQUIREMENT
Education
Bsc (2:1 or 2:2) or HND (Upper Credit) in any course
Others: Professional Qualifications added advantage
Reporting Relationships: Head OFI Support
Required Experience:
Unclear Seniority
Key Skills
- Business Intelligence
- Children Activity
- Business Analysis
- Corporate Sales
- ABB
- Corporate Development
About Company
UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® ... View more
