Learning & Development Manager Waldorf Astoria Doha Lusail

EOE/AA/Disabled/Veterans

What are we looking for

A L&D Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Thorough knowledge of modern learning and development tools and technique
• Excellent communication and presentation skills
• Excellent people management skills
• Demonstrated ability to develop interpersonal relationships
• Positive attitude
• Committed to delivering a high level of customer service both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Proficiency at an intermediate level with computers and computer programs including Microsoft Word PowerPoint
• Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Tertiary qualifications or other collegiate-level degree in Training or Human Resources

What is it like working for Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the Worlds Best Workplaces.

We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A Learning & Development Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.

What will I be doing

As an L&D Manager you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hiltons comprehensive training framework. Specifically an L&DManager will perform the following tasks to the highest standards:

• Support departments in developing cutting edge functional excellence and in developing leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the Hotel
• Provide key input of Training aspects for all activities and plans of the Hotel
• Support individual and team development career development and training and experience-based learning
• Induct coach and mentor new Team Members
• Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
• Partner with department to deliver training programs and other organizational and leadership development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and training calendars for the hotel