Lets face it: if youre going to build the future of human transformation you deserve more than a paycheck.

You deserve a personal BetterUp Coach the most curious teammates on the planet and a mission that pulls you out of bed every morning. At BetterUp we pair world-class coaching with Generative AI to help millions live with clarity and purpose. Ready to engineer the models that make that magic feel personal

What youll do

• Prototype fine-tune and evaluate LLM-powered featuresfrom conversational insights to practice-moment nudgesusing Python and Jupyter notebooks.

• Own the production lifecycle: data prep experiment design offline/online evaluation and weekly pushes to prod alongside a tight squad of ML/Backend/Full Stack Engineers.

• Collaborate daily with Product Coaching Science and Learning Design to turn behavior-change research into delightful user moments.

• Contribute to technical design by shaping model architectures retrieval strategies and safety guardswhile staying hands-on in code.

• Measure what matters: define success metrics implement A/B tests and iterate quickly on real coach feedback.

• Ship end-to-end improvements to products like FocusFrame our AI copilot that helps coaches deliver higher-impact sessions in real time.

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week or eight days per month. Our US hub locations include: Austin TX; New York City NY; San Francisco CA; and the Arlington VA metro area. Please ensure you can realistically commit to this structure before applying.

What Youll Bring

Core

• 4 years building and shipping ML systems in production with at least 612 months hands-on with LLM fine-tuning prompt engineering or RAG pipelines.

• Fluency in Python for AI development and comfort working in Jupyter/IPython.

• Solid understanding of modern ML tooling (e.g. PyTorch TensorFlow or JAX) and containerized/cloud deployment basics.

• Clear approachable communication with both technical peers and non-technical partners.

• Bias toward action curiosity and comfort navigating ambiguity in a fast-moving startup environment.

Bonus (nice-to-have not required)

• Prior experience in coaching learning-science ed-tech or behavior-change domains.

• Exposure to RLHF preference tuning or multimodal models.

Not sure you hit every bullet We value growth mindsetsplease apply anyway.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company adaptation and continuous learning are part of our daily work. Were looking for teammates who are excited to evolve alongside technology people who experiment boldly share their discoveries openly and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process youll have opportunities to showcase how you harness AI to learn iterate and amplify your impact.

Benefits:

At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical dental and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays ( Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran addition to federal law requirements BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

At BetterUp we compensate our employees fairly for their work. Base salary is determined by job-related experience education/training residence location as well as market indicators. The range below is representative of base salary only and does not include equity sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $160000 $253000.

If you live in New York the base salary range for this role is:
$221000 $303000: New York City and San Francisco
$192000 $264000: All other locations

Protecting your privacy and treating your personal information with care is very important to us and central to the entire BetterUp family. By submitting your application you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information please reach out to

#LI-Hybrid

Required Experience:

Senior IC