IT Technical Support Specialist I
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Job Location:
Baltimore County, MD - USA
Yearly Salary:
$ 75475 - 117737
Posted on:
19-09-2025
Vacancies:
1 Vacancy
Job Summary
Introduction
GRADE
LOCATION OF POSITION
DJS/Desktop Support Services Unit (Baltimore Co.)
Main Purpose of Job
MINIMUM QUALIFICATIONS
Experience:One (1) year of experience maintaining and modifying operatingsystems for multipurpose multi-tasking computers.
Notes:
1. Candidates may substitute thirty credit hours from an accredited college or university in Computer Information Technology Computer Science Management Information Systems or other information technology related field to include course work in machine or assembler computer languages and operating system and data communication technology for multipurpose multi-tasking computersfor the required experience.
2. Candidates may substitute experience operating multipurpose multi-tasking computer systems; or scheduling controlling input and output or maintaining a tape library to process data on multipurpose multi-tasking computer systems; or converting data from project specifications by developing program code using third generation computer programming languages; or designing developing and maintaining communications networks on a year-for-year basisfor ahigh school education.
3. Candidates may substitute the possession of a Bachelors degree from an accredited college or university in Computer Information Technology Computer Science Management Information Systems or other information technology related field to include course work in machine or assembler computer languages and operating system and data communication technology for multipurpose multi-tasking computers for the required experience.
4. Candidates may substitute U.S. Armed Forces militaryservice experience as a commissioned officer in theComputer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for therequired experience.
DESIRED OR PREFERRED QUALIFICATIONS
Thepreferred candidate for this position may possess any of the following:
- Experience with installing testing debugging and maintaining new and revised operating system software or data communication software.
- Experience with monitoring computer system performance and utilization and develops plans to modify and upgrade operating systems.
- Experience in managing IT inventory systems including tracking hardware and software assets maintaining accurate records of equipment.
SPECIAL REQUIREMENTS
SELECTION PROCESS
EXAMINATION PROCESS
The assessment will involve arating of your application based on your education training and/or experienceas it relates to the positions requirements. Therefore it is essential thatyou provide complete and accurate information on your application. Incompleteapplications will not be report all relevantexperience and education.Foreducation obtained outside the U.S. you will be required to provideproof of equivalent American education as determined by a Foreign CredentialEvaluation Service at the time of hire.
BENEFITS
FURTHER INSTRUCTIONS
The online application processisSTRONGLY if you are unable to apply online you may submit a completed paperapplication and supplemental questionnaire responses via email or fax to theaddresses provided below. If using fax or regular mail ensure each pageincludes your First and Last Name the Recruitment Number (located at the topof the posting) and the last four digits of your SS#. Paper applicationmaterialsmustbereceived by 5:00 PM on the closing date for the recruitment. Applicationsreceived after this time or those with incorrect forms will not be accepted. Postmarks will not be considered.
Required Experience:
Unclear Seniority
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
