IAM Provisioning Specialist
IAM Provisioning Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About the team
The IAM Provisioning Admin is a hands-on identity operations professional responsible for the provisioning modification and deprovisioning of user access across enterprise applications and systems. This role is essential to enforcing the organizations access control standards meeting regulatory requirements and ensuring the accuracy and efficiency of identity lifecycle processes.Provisioning Admins are the front-line executors of identity governance ensuring access is granted swiftly precisely and in full compliance with defined policies and security frameworks.
About the role
Access Fulfillment & Identity Lifecycle
Provision update and revoke user access for systems such as Okta Active Directory and regulated business applications based on HR inputs and approved access requests.
Process identity changes for joiners movers and leavers according to standardized workflows and service-level expectations.
Assign users to appropriate roles and groups by applying established RBAC models.
Tool & Platform Operations
Operate and manage provisioning activities through identity systems including Okta Active Directory ServiceNow and Workday.
Maintain complete accurate and auditable logs of all provisioning-related transactions.
Access Issue Resolution
Resolve access-related service tickets login issues and permission discrepancies.
Partner with application and support teams to troubleshoot and correct identity provisioning errors.
Audit & Compliance Support
Support internal and external audits by gathering evidence identifying gaps and remediating exceptions.
Conduct recurring user access reviews for regulated applications to ensure ongoing compliance with entitlement policies.
Document and confirm access levels as part of formal compliance attestations (e.g. SOX ISO 27001).
Collaborate with compliance teams to ensure provisioning activities align with regulatory expectations and audit standards.
Process Integrity & Documentation
Maintain and routinely update standard operating procedures (SOPs) for provisioning activities.
Ensure documentation accurately reflects the current provisioning logic particularly as application capabilities and access requirements evolve.
Coordinate with application owners IAM Analysts and IAM Engineers to incorporate application updates into documented processes.
Identify and escalate manual pain points to support automation and efficiency improvements.
In addition to a competitive base salary and benefits this position is also eligible for equity awards based on factors such as experience performance and location.
Who you are
Desired experience in IT provisioning Service Desk operations or identity lifecycle management.
Hands-on experience managing access in Okta Workday and Active Directory.
Working knowledge of compliance-related access processes including attestations and audit documentation.
Demonstrated ability to provide strong customer support and user communication including resolving access issues through direct interaction with employees.
Familiarity with regulatory frameworks (e.g. NIST SOX ISO 27001).
Strong documentation skills and attention to operational accuracy.
Get to know us
Zillow is reimagining real estate to make it easier to unlock lifes next chapter.
As the most-visited real estate website in the United States Zillow and its affiliates help movers find and win their home through digital solutions first class partners and easier buying selling financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting and no matter what job youre in you will play a critical role in making this vision a reality.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation our passion to redefine the employee experience and a fundamental commitment to Equity and Belonging. Were also setting the standard for work experiences of the future where our employees are supported in doing their best work and living a flexible well-balanced life. But dont just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations including: the 100 Best Companies to Work For in 2022 list Glassdoor Employees Choice Award honoring the Best Places to Work in 2022 Bloomberg Gender-Equality Index 2022 Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022 and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability and gender identity. If you have a disability or special need that requires accommodation please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Required Experience:
IC
Employment Type
Full-Time
