German speaking Customer Support Specialist
German speaking Customer Support Specialist
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Job Description
Were Hiring: German-Speaking Customer Support Specialist
Lisbon Portugal On-site Full-time
Join a leading multinational tech company and support premium customers of a global streaming platform! If youre fluent in German and passionate about delivering top-class service this role is your chance to build an international career in sunny Lisbon.
What Youll Do:
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Support premium members via phone email and chat
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Troubleshoot issues and provide effective solutions
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Escalate complex cases when needed
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Collaborate with specialists to resolve tickets
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Document cases flag bugs and share insights with the engineering team
What Were Looking For:
Fluent German (C1) Good English (B2)
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Excellent communication skills clear and customer-friendly
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Calm resourceful and able to handle challenges with ease
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Independent worker but a strong team player too
What Youll Get:
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Competitive salary yearly performance bonus
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Private health insurance & meal allowance
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Transportation allowance
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Relocation support help finding accommodation
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Career growth tools & ongoing training
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Dynamic international team environment
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Lisbon lifestyle work where others vacation!
Ready to elevate the customer experience for a global brand Apply now and make Lisbon your next career destination!
Employment Type
Full Time
