Bilingual Inbound Call Center Agents

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profile Job Location:

Austin - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Temp

Job Order #55938
Branch: 44 Austin TX

TMD Staffing is looking to hire inbound BilingualCall Center Agents (Spanish and English-speaking) in the Austin area!

WORK ENVIRONMENT
In-Person (with potential to work from home as space allows)

RESPONSIBILITIES

  • Handle incomingbilling/payment calls(ACI) in a professional and efficient manner

  • Assist customers with account inquiries and payment processing

  • Provide bilingual support (Spanish/English) as needed

  • Maintain a high level of customer service and accuracy

  • Follow all company procedures and training guidelines

QUALIFICATIONS

  • Fluent in English and Spanish

  • Previous call center or customer service experience preferred

  • Strong communication and problem-solving skills

  • Ability to complete training and adhere to set schedules

  • Reliable attendance and commitment to performance standards

PAY RATE
$17 per hour

SCHEDULE

  • Full-Time Bilingual: MondayFriday 10:00AM7:00PM

  • Part-Time Bilingual: MondayFriday 2:00PM7:00PM (2025 hours/week)

  • Part-Time English: MondayFriday 2:00PM7:00PM (2025 hours/week)
    Training Schedule (all candidates): MondayFriday 8:30AM5:00PM
    Schedules may change based on call volume

WHO IS TMD STAFFING
TMD Staffing is a trusted provider of staffing and recruiting services in Texas and Maryland for over 30 years. Our team works closely with job seekers to help them identify and land the right jobs for them. With TMD Staffing you can get your foot in the door at top employers and choose from temporary temporary-to-hire and direct-hire jobs. Whether your goal is immediate income or a long-term career strategy our experts are here to assist.


For more information about our positions please give TMD Staffing Austin a call at Apply online at or email your resume to for immediate consideration.


#TMDHMG





Required Experience:

Unclear Seniority

TempJob Order #55938Branch: 44 Austin TXTMD Staffing is looking to hire inbound BilingualCall Center Agents (Spanish and English-speaking) in the Austin area!WORK ENVIRONMENTIn-Person (with potential to work from home as space allows)RESPONSIBILITIESHandle incomingbilling/payment calls(ACI) in a pr...
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Key Skills

  • Administrative Skills
  • Time Management
  • Diplomatic Skills
  • Listening Skill
  • Languages Fluency
  • Organizational Skill
  • Pressure Management
  • Discipline Skills
  • Communication
  • Relationship Management
  • Client Services
  • Flexibility
  • IT Skill
  • Orderly Condition
  • Secretarial Skill