Quality Technician II
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Job Location:
Hendersonville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the worlds top brands offering comprehensive engineering manufacturing and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Schedule:Rotating 8:00 PM - 8:00 AM Night Shift (B Shift)
How will you make an impact
As aQuality Technician II you will play a key role in ensuring product quality and compliance within a medical manufacturing environment. You will support Quality Inspectors during product release conduct detailed Batch History Record (BHR) reviews and investigate quality issues such as Non-Conforming Material Reports (NCMRs) and Customer Complaints (CCs). Your ability to make informed decisions in grey areas communicate effectively across departments and maintain rigorous documentation standards will directly impact product integrity and regulatory compliance.
What will you do
Quality Oversight & Documentation
- Oversee Quality Assurance activities for your assigned Value Stream and shift.
- Conduct shift-to-shift BHR reviews to ensure readiness for handoff and final review.
- Complete Certificates of Compliance/Analysis (C of C / C of A) and perform first-level BHR reviews when batches close on your shift.
- Ensure all documentation complies with cGMP and medical manufacturing standards with a strong focus on accuracy and completeness.
Inspection & Investigation
- Support Visual and Dimensional Inspectors in product release decisions especially in ambiguous quality scenarios.
- Perform Incoming Inspections according to approved Inspection Plans (IIPs).
- Investigate NCMRs and CCs document findings and communicate results to the Sr. Quality Lead and Quality Engineer.
- Maintain and update Defect Libraries to ensure consistency in quality decisions.
Leadership & Communication
- Provide guidance and coaching to Quality Inspectors to improve decision-making and adherence to quality standards.
- Communicate effectively with Operations Material Handling and Quality leadership to support production priorities including changeovers and start-ups.
- Present completed BHRs to the Sr. Quality Lead for final review and product release.
Compliance & Continuous Improvement
- Ensure adherence to PPE and safety protocols; coach others on compliance.
- Audit documentation practices to eliminate uncontrolled documents and ensure cGMP alignment.
- Support and apply Lean 5S Visual Factory and other Operational Excellence principles.
- Contribute to continuous improvement initiatives and support the Behavioral Based Quality (BBQ) program.
How will you get here
Education:
- High school diploma or equivalent required.
- Additional technical training or certifications in quality or manufacturing preferred.
Experience:
- 3 years of experience in a regulated manufacturing environment preferably inmedical device or pharmaceutical production.
- Experience with cGMP ISO 13485 and FDA 21 CFR Part 820/211 compliance is highly desirable.
Knowledge Skills Abilities:
- Strongattention to detailin documentation inspection and compliance activities.
- Excellentcommunication skills both verbal and written with the ability to guide and collaborate across teams.
- Working knowledge of quality systems BHR processes and inspection protocols.
- Ability to interpret and apply inspection plans SOPs and regulatory requirements.
- Proficiency in Microsoft Office and quality documentation systems.
- Strong problem-solving and root cause analysis skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
Benefits
- Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life AD&D and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Base Pay Increase
- Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
#AWorldofPossibilities
#EarlyCareer
Required Experience:
IC
Key Skills
- Quality Assurance
- Quality Inspection
- Calipers
- Coordinate Measuring Machine
- Food Industry
- GD&T
- ISO 9001
- Math
- Micrometer
- Quality Control
- HACCP
- Manufacturing
About Company
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.
